What are the responsibilities and job description for the Database & CRM Manager position at Casa Central?
Casa Central is seeking an experienced, analytical professional to manage the fundraising database (Raiser’s Edge) and CRM system. The Database System and CRM Manager will oversee donor relations, data governance, and ensure seamless integration of fundraising and communication efforts. This individual will lead donor data management, gift processing, and stewardship while collaborating with key departments to optimize database systems supporting Casa Central’s mission.
Key Responsibilities:
- Database Management & Optimization: Configure, manage, and maintain Raiser’s Edge to enhance fundraising efforts. Oversee donor database and integrated platforms while training staff and managing data accuracy for complex gifts.
- Data Governance & Integrity: Maintain and improve data quality by updating records, coding entries, and ensuring accuracy through regular audits. Establish policies, procedures, and quality control protocols across the organization.
- Integration & Reporting: Collaborate with teams to develop queries, analyze donor trends, and create reports on campaign performance. Provide insights to guide fundraising and ensure database systems evolve with the organization's needs.
- Donor Stewardship & Moves Management: Track donor interactions, manage the moves cycle, and support personalized engagement activities to strengthen relationships with donors.
- Gift Entry & Reconciliation: Oversee gift processing, acknowledgments, and coordination with Finance to ensure accurate reconciliation of donation data.
- System Administration & Support: Manage online giving platforms and provide ongoing training for development staff on Raiser’s Edge best practices and updates.
Benefits:
Salary starting at $67,000; medical, vision, dental coverage, paid time off, 401K, and additional voluntary benefits.
For the full job description of the Database System and CRM Manager, please click here to find all job descriptions in alphabetical order.
COVID-19 Vaccination Policy: Casa Central requires all new hires to be fully vaccinated by the first day of employment or be fully vaccinated within 60 days of hire date.
Employee Rights under the Family and Medical Leave Act
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Salary : $67,000
