Branch Lead

Description

 We are looking for an innovative leader to guide our branches to new heights. This is a fast-paced, interactive position with CCFBank, a successful financial institution with locations throughout Wisconsin and Minnesota. If you’re a visionary with a passion for leadership, we want you!

As a Branch Lead, you will play a pivotal role in driving sales growth, building a high-performing team, and ensuring exceptional customer experiences. We are looking for a candidate with outstanding leadership skills, a strategic mindset, and a proven track record in sales.

Primary Responsibilities

• Sales Strategy: Develop and execute strategic sales plans to achieve and exceed branch targets. Identify market opportunities, analyze trends, and drive innovative sales initiatives. 
• Team Leadership: Lead, mentor, and inspire a team of sales professionals. Foster a positive and collaborative team culture, providing coaching and guidance to help team members achieve their full potential. 
• Customer Focus: Ensure the delivery of excellent customer service by understanding customer needs, resolving issues, and maintaining strong customer relationships. Strive for customer satisfaction and retention. 
• Operational Excellence: Oversee branch operations, ensuring efficiency, accuracy, and compliance with company policies. Monitor inventory levels, manage budgets, and optimize resources. 
• Proven experience in a leadership role with a strong focus on sales and customer excellence. 
• Exceptional communication and interpersonal skills.
• Performs other duties as assigned.

Education and Experience

• Associate’s Degree in accounting, finance, or related field
• Substitution: Four (4) years of lending in consumer and/or consumer real estate may be considered in lieu of the degree.
• Three (3) years of experience in the financial services industry
• Three (3) years of experience working in sales or customer service

Desired Qualifications:

Two (2) years of supervisory experience 

What’s in it for you?

• Full Time, 40 hours per week.
• Monday – Friday work week; occasional Saturday rotation. 
• Competitive pay. 

Perks:

• Health, Vision & Dental Plans: Because healthy smiles are important.
• Health Savings Account (HSA) with CCF Contributions: Save for those medical expenses that you weren’t expecting.
• Health Reimbursement Arrangement: Be reimbursed for qualifying medical expenses by making smart health care decisions. 
• Flexible Spending Account: For those unexpected medical expenses.
• Employer Paid Life Insurance and Long-Term Disability Plans: We’ve got your back (and your future).
• Voluntary Life Insurance and Short-Term Disability Plans: Because life is unpredictable.
• Accident and Critical Illness Plans: Just in case you decide to take up extreme knitting.
• Hospital Indemnity: We will help cover additional hospital expenses.
• 401K Retirement Plan and Company Match: To assist with your retirement goals. 
• Paid Time Off, Bereavement Leave, and Paid Holidays: Rest, recharge, and celebrate your loved ones. 
• Parental Leave: Because parenting is the ultimate adventure.
• Company-Wide Wellness Program: Yoga, smoothies, and mental high-fives.
• Employee Achievement Program: Here to help you through the good times and the bad.
• Colleague Referral Program: Refer a friend, get a virtual high-five (and maybe a bonus).
• Professional Development Reimbursement Program: Learn and grow with us!
• Career Planning: Plot your career trajectory.
• Colleague Pricing on Secondary Market Mortgage Loans: Because everyone deserves a castle (or a cozy cottage).
• Colleague Beyond Save & Spend Accounts Perks: Unlock exclusive pricing on our deposit products.

What can you expect from us?

At CCFBank you are more than just a number, you are a partner to our team. We are dedicated to investing in our colleagues and providing them with tools they need to grow and develop their careers.

We prioritize the needs of our community by allocating resources and encouraging colleague involvement across the regions we operate in. We are proud to be a part of our local communities, and we look forward to continuing to support and serve them. Learn more here about how we make more possible: https://ccf.us/careers/

Ready to be part of our financial family? Apply online at ccf.us!

If you need assistance applying, contact us at HR@ccf.us and we will attempt to meet your needs. 

In evaluating candidates for this position, CCFBank may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.

CCFBank is committed to fostering and cultivating an inclusive and diverse culture and we are proud to be an Equal Opportunity Employer, including disability and veterans.