What are the responsibilities and job description for the Retail Supervisor position at Chamonix Casino Hotel?
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
- Create schedules to meet the demands of the business.
- Provide training and technical direction to all Gift Shop Associates. Answers questions and ensures employees understand company policies.
- Create a supportive and professional environment which consistently delivers a welcoming experience that exceeds guest expectations.
- Develop and implement inventory management and purchasing procedures, as well as monitoring and adjusting staffing levels and operational expenses, to maximize Boutique profitability.
- Develop and enforce standard operating procedures to ensure the facility is maintained to company standards.
- Actively find vendors that will fulfil customer needs and wants.
- Displays merchandise in an appealing manner, inviting guests to enter the store and make purchases.
- Assist guests with any concerns or questions they may have. Maintain an accurate record of such comments or concerns.
- Complete and process all paperwork accurately and in a neat manner.
- Performs all duties in compliance with the Colorado Limited Gaming Act, Internal Control Minimum Procedures, internal policies and procedures, and Colorado Limited Gaming Regulations.
- Regular and reliable attendance is a fundamental requirement of this position. Employees are expected to be punctual and consistently present during their scheduled work hours to ensure the effective and efficient operation of the business.
- Performs other duties, including special projects, as needed and directed.
QUALIFICATION REQUIREMENTS: Demonstrated experience working in retail, including in a leadership role. Requires excellent customer service and communication skills. Demonstrated experience organizing, working under pressure, and prioritizing work.
EDUCATION AND/OR EXPERIENCE: Three (3) or more years of retail experience with one (1) year in a managerial or leadership role.
LANGUAGE SKILLS: Demonstrated effective and diplomatic oral and written communication skills using English.
REASONING ABILITY: Decisions are limited to within the scope of essential duties.
CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid and current State of Colorado Gaming License. Must be eighteen (18) years of age or older.
OTHER SKILLS/ABILITIES: We are looking for applicants that have a strong sense of ethics, ability to problem solve, exercise good judgment, and maintain a professional demeanor. Position does require following a grooming standards policy.
PHYSICAL DEMANDS: Essential duties involve performing physical exertion, including frequent brisk walking, climbing stairs, bending, stretching, reaching, pushing, kneeling, squatting, crouching, stooping, and standing for an entire work shift with standard breaks. Essential duties require lifting up to 35 pounds to stack, store, or move merchandise. Essential duties involve a flexible work week with additional hours occasionally required.
COMPENSATION AND BENEFITS:
$23 an hour based on experience
Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, 401k retirement plan which includes a matching contribution after one (1) year of service, a generous paid time off program, free transportation from Colorado Springs, Woodland Park and Pueblo, free local gym membership, tuition reimbursement, fabulous resort perks, and more.
Salary : $23
