Director of Hospitality

As a major player in the gaming and hospitality industries across California, Florida, and now Texas, we're expanding our reach in the Texas market with a mission to redefine the entertainment landscape. Driven by innovation and corporate excellence, our team thrives on curiosity, strategic vision, and a commitment to integrity, quality, and good judgment. Company culture at Champions is of the utmost importance to us. We seek individuals who view the world through a lens of unlimited possibilities, and who value people above everything else.

As the Director of Hospitality, you will oversee the operations of all hospitality departments within our hotel, including Food & Beverage, Hotel, Maintenance, Housekeeping, and Environmental Services (EVS). Your role ensures the coordination of these departments to deliver exceptional guest experiences and meet both financial and operational goals. Reporting directly to the Managing Director, you will drive overall success, profitability, and service standards across all hospitality operations. 

• Managing the daily operations of F&B, hotel, housekeeping, maintenance, and EVS departments.
• Setting and monitoring short- and long-term performance and profit objectives for each department.
• Ensuring seamless coordination between departments to uphold high service standards.
• Overseeing operating systems and procedures to ensure efficiency.
• Staying current on local market trends and adjusting strategies, pricing, and offerings accordingly.
• Preparing financial forecasts, monitoring budgets, and ensuring cost control.
• Supervising property maintenance and housekeeping to maintain cleanliness across the hotel.
• Ensuring compliance with OSHA safety standards and internal policies.
• Leading F&B operations to maintain quality, consistency, and sanitation standards.
• Managing staffing levels, including recruitment, training, scheduling, and performance evaluations.
• Resolving performance issues and driving departmental goals.
• Promoting a positive work environment based on respect, integrity, and employee development.
• Conducting hotel tours for management or VIPs as needed.

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (or equivalent experience).
• 5-8 years of progressive experience in the hospitality industry
• Proven leadership and communication skills, with the ability to motivate and develop high-performing teams.
• Strong financial acumen with experience in budgeting, forecasting, and cost control.
• In-depth understanding of hospitality, industry trends, and guest service strategies.
• Excellent problem-solving skills with the ability to handle multiple tasks simultaneously.
• Impeccable guest service orientation and commitment to maintaining high operational standards.

• Experience in managing both hotel and casino operations.
• A strong understanding of local market dynamics and community connections.

• Competitive salary with bonus opportunity
• Comprehensive benefits package, including a free medical plan with customizable options
• Paid time off
• 401k with company matching
• Free basic life insurance
• Employee assistance and wellness program 

We provide equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.