What are the responsibilities and job description for the Front of House Supervisor position at CHAMPS STEAKHOUSE & BAR?
Overview
We are seeking a dedicated and experienced Front of House Supervisor to join our dynamic team. In this role, you will be responsible for overseeing the daily operations of the front of house, ensuring exceptional service and a welcoming atmosphere for our guests. You will work closely with both the kitchen and service staff to maintain high standards of food preparation and customer satisfaction.
Responsibilities
- Supervise front of house staff, including servers and hosts, ensuring adherence to service standards.
- Manage daily operations, including opening and closing procedures.
- Assist in training new employees on restaurant management practices and Aloha POS system usage.
- Collaborate with kitchen staff to ensure timely food preparation and presentation.
- Handle customer inquiries, complaints, and feedback professionally to enhance guest experience.
- Coordinate catering services as required for special events or large parties.
- Maintain cleanliness and organization of the dining area and bar.
- Support the Assistant Manager in scheduling shifts and managing staff performance.
Skills
- Proven experience in restaurant management or supervisory roles within a food service environment.
- Proficiency in Aloha POS system or similar point-of-sale software.
- Strong knowledge of kitchen operations, food preparation techniques, and safety standards.
- Excellent supervisory skills with the ability to motivate and lead a team effectively.
- Experience in bartending is a plus, along with knowledge of drink preparation.
- Ability to assist in catering services while maintaining high-quality standards.
- Exceptional communication skills with a focus on customer service excellence.
Join us as we strive to create memorable dining experiences for our guests while fostering a positive work environment for our team!
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Work Location: In person
Salary : $20