Front Desk/Referrals Medical Assistant

Job Description

Job Description

Front Desk / Referrals Medical Assistant

Join Child Health Associates in Auburn as a Full-Time Medical Assistant performing front desk duties & processing referrals.

Immerse yourself in a dynamic environment where your contributions play a crucial role in shaping the healthcare experience for families, significantly impacting children's health. This onsite role offers an exciting opportunity to be the first point of contact, facilitating essential coordination of referrals and ensuring smooth patient flow. A chance to collaborate with a dedicated team, ensuring seamless communication between families and healthcare providers allowing you to build relationships and make a real difference day to day.

This is a fully benefited position including benefits such as : Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, and Paid Time Off. With a competitive salary this position not only rewards your efforts but also enables you to grow professionally in the thriving health care sector.

Be part of an organization that values innovation, compassion, and teamwork while making a difference in the lives of children and their families. By joining our team, you will thrive in a dynamic environment that fosters professional growth while contributing to a mission that truly matters.

Don't miss this exciting opportunity, apply now and become a vital part of our community!

Your day to day as a Front Desk / Referrals Medical Assistant

As a Full-Time Front Desk / Referrals Medical Assistant at Child Health Associates, your daily responsibilities will include greeting patients with warmth and professionalism, managing appointment scheduling, and maintaining accurate patient records. You'll handle phone inquiries, ensuring timely responses to questions regarding referrals, insurance verification, and appointment confirmations. Daily tasks will also involve reviewing and managing incoming referral requests, tracking the status of referrals, communicating with families to gather essential information and verify insurance details. You will coordinate with healthcare providers to ensure timely scheduling of appointments and accurate dissemination of medical records.

Collaborating closely with healthcare providers, you will assist in coordinating referrals and follow-up appointments, facilitating seamless patient experiences.

Additionally, you'll maintain an organized front desk environment and ensure compliance with healthcare regulations and policies. You'll participate in team meetings to discuss workflow improvements and share insights on enhancing patient experiences. Additionally, you will be expected to stay informed about policies and changes within the healthcare sector, ensuring compliance with all relevant guidelines.

Prioritizing patient confidentiality and fostering a welcoming atmosphere are essential as you support our mission to provide exceptional pediatric care. Your role will be vital in ensuring that both staff and patients have a smooth and efficient experience each day.

Does this sound like you?

To excel as a Full-Time Medical Assistant - Front Desk & Referral Coordinator at Child Health Associates, strong communication skills are essential, enabling you to effectively interact with patients, families, and healthcare providers. Attention to detail is crucial for managing patient records and ensuring accurate appointment scheduling. You should possess excellent organizational skills to handle a variety of tasks simultaneously, maintaining a smooth front desk operation.

A compassionate demeanor is vital, as you will be the first point of contact for families seeking care, making empathy and patience key attributes. Adaptability is also important, as you may encounter changing patient needs or unexpected situations throughout the day. Lastly, a proactive approach to problem-solving will help you efficiently address patient inquiries and streamline referral processes, contributing to a positive healthcare experience.

To thrive as a Referral Specialist at Child Health Associates, you will need a strong set of interpersonal and organizational skills. Excellent communication abilities are essential, allowing you to effectively interact with families, healthcare providers, and team members. You should be empathetic and patient-oriented, as you'll be guiding families through possibly stressful referral processes. Strong attention to detail is crucial for accurately managing referrals and ensuring that all information is complete and up-to-date. Time management skills will help you prioritize tasks efficiently, ensuring timely responses and follow-ups.

Problem-solving capabilities will empower you to navigate any challenges that arise during the referral process. Furthermore, a willingness to learn and adapt to changing healthcare regulations and procedures will enhance your effectiveness in this role, contributing to the well-being of the children and families we serve.

Connect with our team today!

If you believe that this position matches your requirements, applying for it is a breeze.