What are the responsibilities and job description for the Front Desk Receptionist/Medical Assistant position at Worcester Pain Management?
Job Summary
We are seeking a dedicated and organized Front Desk Receptionist/Medical Assistant to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing various administrative tasks. This role is crucial in ensuring the smooth operation of our medical office and requires a strong understanding of office procedures, HIPAA regulations, and medical documentation.
Duties
- Greet patients and visitors warmly, providing a welcoming atmosphere.
- Manage incoming calls through phone systems, directing calls to appropriate staff members.
- Schedule appointments and maintain an organized calendar for the medical office.
- Perform insurance verification and assist patients with any related inquiries.
- Maintain accurate medical records and ensure compliance with HIPAA regulations.
- Review documentation for accuracy and completeness before filing or processing.
- Assist with coding for insurance claims as needed, ensuring proper billing procedures are followed.
- Handle general administrative tasks such as filing, data entry, and maintaining office supplies.
Skills
- Strong administrative skills with attention to detail in all tasks.
- Knowledge of HIPAA regulations and their application in a medical setting.
- Proficient in using office equipment and phone systems effectively.
- Experience in a medical office environment is preferred but not required.
- Familiarity with insurance verification processes and medical records management.
- Basic understanding of coding practices related to Medicare and other insurance providers is a plus.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Ability to multitask efficiently in a fast-paced environment while maintaining professionalism.
Join our team as a Front Desk Receptionist where you will play an essential role in delivering quality care to our patients while ensuring the operational efficiency of our office!
Job Types: Full-time, Part-time
Pay: $19.30 - $22.49 per hour
Expected hours: 32 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Medical Specialty:
- Pain Medicine
- Physical & Rehabilitation Medicine
Schedule:
- Monday to Friday
Work Location: In person
Salary : $19 - $22