What are the responsibilities and job description for the Front Desk Receptionist/Medical Assistant position at Worcester Pain Management?
Job Overview
We are seeking a dedicated and organized Front Desk Receptionist/Medical Assistant to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role is crucial in ensuring the smooth operation of our office and will involve handling medical billing, documentation, and health information management.
Duties
- Greet and assist clients and visitors in a professional manner.
- Manage incoming calls using phone systems, directing inquiries to the appropriate personnel.
- Perform medical billing tasks accurately and efficiently.
- Maintain office management duties, including scheduling appointments and managing care plans.
- Review documentation to ensure accuracy and compliance with health information management standards.
- Utilize computerized systems, including Epic, for data entry and record keeping.
- Assist in maintaining a clean and organized front desk area.
Skills
- Proficient in medical billing processes and terminology.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Familiarity with office management practices and procedures.
- Experience with computerized systems, particularly Epic, is preferred.
- Excellent communication skills, both verbal and written.
- Ability to work effectively under pressure while maintaining a professional demeanor.
- Knowledge of health information management principles is a plus.
This position offers an opportunity to contribute to a dynamic team while developing valuable skills in a supportive environment. If you are passionate about providing excellent service and have the required skills, we encourage you to apply.
Job Types: Full-time, Part-time
Pay: $20.28 - $21.54 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- 403(b) matching
- Disability insurance
- Employee discount
- Free parking
- Paid time off
- Retirement plan
Medical Specialty:
- Pain Medicine
- Physical & Rehabilitation Medicine
Schedule:
- Monday to Friday
Education:
- Associate (Preferred)
Experience:
- Front desk: 1 year (Required)
Language:
- English (Required)
Location:
- Worcester, MA 01605 (Preferred)
Shift availability:
- Day Shift (Preferred)
Ability to Relocate:
- Worcester, MA 01605: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $22