Position Overview :
The Pod Development Manager is responsible for the development of all Pod Managers / Team
Leads and the associated Account Management team members that fall within their functional
area. This includes acting as an interface between Managers and all departments at the
Corporate Office. The Pod Development Manager drives the success of their Account
Management Pods towards the company's sales and operational goals.
Primary Responsibilities :
- Lead and mentor a team of Pod Managers, providing guidance, training, and support to
drive performance and foster a high-performance business development culture.
Oversee all Account Management team functions with a dual focus on peopledevelopment and business development.
Develop and implement strategic sales plans to exceed revenue targets and gain deepermarket share with current customers.
Participate in driving and improving the RFP process.Monitor key performance indicators (KPIs) and metrics to evaluate operationalperformance, identify areas for improvement, and make data-driven decisions.
Build and maintain strong relationships with key customers, prospects, and industrypartners to identify business opportunities.
Work to optimize business development processes and workflow to increase productivityand customer satisfaction by implementing best practices and strategies.
Provide forecasting reports of new business opportunities by collaborating with eachaccount manager.
Work in harmony with all corporate executives in providing problem solving and growthplanning designed to increase the value of the entire organization.
Partner with the Sales Team to efficiently onboard new accounts to your teams.Assist managers for employee review or disciplinary action meetings when necessary.Hold consistent team meetings and engage team members on a consistent basis.Ensure TMS profile data integrity for all account managers.Responsibilities may change over time to accommodate business needs.Experience and Education Requirements :
High School diploma, GED or equivalent experience required.Bachelor’s Degree in supply chain management or related business fields preferred but not requiredFreight brokerage, warehouse logistics, or asset trucking experience required.5 years experience in logistics / supply chain with focus on business development.Experience with and / or ability to learn a variety of TMS / CRM platforms.Proficient in using CRM software, Google Drive and Microsoft Office Suite.Skills / Aptitude
Presents self in a highly professional manner to others and understands that honestyand ethics are essential.
Able to work both independently and in a team environment.Strong work ethic and dependability.Ability to negotiate, empower, and influence others.Competitive, driven attitude that has an urgency to win.Excellent written and verbal communication skills.Strong attention to detail and organization.Ability to maintain a positive attitude.Excellent problem-solving and time management skills.Ability to work a flexible schedule including nights, weekends and Holidays as businessneeds require.
Physical Requirements :
Close vision, distance vision, peripheral vision, depth perception and the ability to adjustfocus, with or without corrective lenses.
Significant walking or other means of mobility.Ability to work in a seated position for long periods of time (up to 8 hours).Ability to reach, bend, stoop, push and / or pull, and frequently lift up to 35 pounds andoccasionally lift / move 40 pounds.Generally in an indoor office setting; may include occasional participation in outdoorcompany events.
While performing duties of this job, the employee is primarily in a controlled, temperateenvironment; however, may be exposed to heat / cold during support of outside activities.
The noise level in the work environment is usually moderate to loud.Hours
Normally Monday through Friday 8 : 00am-5 : 00pm.Additional involvement at night, on weekends and Holidays will be minimal but requiredas business needs dictate.
Up to 20% travel will be required in collaboration with account management or sales oncustomer visits.
