Demo

APD Systems Administrator

City of Atlanta
Atlanta, GA Full Time
POSTED ON 1/5/2025
AVAILABLE BEFORE 3/4/2025
JOB DESCRIPTION

Salary: $78,092 annually

Position open until 10/31/2024

General Description and Classification Standards

The APD System Administrator is responsible for the installation, configuration, maintenance, and security of the agency's information technology systems, including hardware, software, and networks. The System Administrator also provides technical support and training to end-users, troubleshoots issues, and coordinates with vendors and other law enforcement agencies.

RESPONSIBILITIES

Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.
  • Install, configure, update, and monitor hardware, software, mobile devices and network devices used by the agency, such as servers, workstations, mobile devices, routers, switches, firewalls, printers, scanners, cameras, cell phones, radios, etc.
  • Ensure the availability, performance, and security of the agency's systems, services, and data, in compliance with the Criminal Justice Information Services (CJIS) policies and standards.
  • Manage user accounts, access rights, and permissions for the agency's systems, and Internet-based law enforcement systems.
  • Troubleshoot and resolve technical problems, perform backups and restores, and implement preventive and corrective measures.
  • Provide technical assistance and training to end-users on the use and functionality of the agency's systems and applications.
  • Research, evaluate, and recommend new technologies, software, and equipment to improve the agency's operations and services.
  • Coordinate with vendors and other law enforcement agencies on system integration, data exchange, and information sharing.
  • Maintain inventory, documentation, and records of the agency's IT assets, licenses, contracts, and procedures.
  • Participate in IT projects, such as system upgrades, migrations, installations, and testing.
Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list.
  • Knowledge of and experience with Windows, Microsoft Office applications, basic networking, and web/cloud technologies. Linux and SQL knowledge is preferred.
  • Knowledge of and experience with law enforcement systems, and CJIS is a plus.
  • Knowledge of and experience with IT security principles, practices, and tools, such as encryption, authentication, firewalls, antivirus, etc.
  • Ability to install, configure, troubleshoot, and maintain hardware, software, and network devices.
  • Ability to communicate effectively, both verbally and in writing, with technical and non-technical audiences.
  • Ability to work independently and as part of a team, under pressure and with minimal supervision.
  • Ability to obtain and maintain a background clearance and a CJIS security clearance.
  • Ability to lift and carry up to 50 pounds of equipment.


QUALIFICATIONS

Minimum Qualifications

Education and Experience

• Bachelor's degree in computer science, information systems, or related field, or equivalent combination of education and experience. IT related certifications and work experience can be substituted for degree requirements.

Licensures and Certifications

None required.

Essential Capabilities and Work Environment

Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.

It is the policy of the City of Atlanta ("COA") that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.

The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran's status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.

Salary : $78,092

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