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Rental & Facility Attendant

City of Federal Way
Federal Way, WA Part Time
POSTED ON 12/19/2024 CLOSED ON 1/18/2025

What are the responsibilities and job description for the Rental & Facility Attendant position at City of Federal Way?

NOTE:  This is a temporary, part-time position with no benefits. Hours may vary depending on facility usage. All hours/shifts available may include, day, evening, overnight and weekends.

Under the direction of the Supervisor, assist in daily operations, facility rentals, customer requests, and other services as requested.

  • Solve problems quickly and in a positive manner.
  • Set up and take down of rooms for rentals, classes, and events.
  • Opening and closing the facility; interacting with users, special interest groups, citizens, recreation staff and participants.
  • Answer questions, provide tours to interested parties and respond to the needs of visitors.
  • Walk through the facility frequently to ensure everything is running smoothly.
  • Maintain building appearance.
  • Receive comments and complaints from customers, and inform Supervisor of actions taken or situation on-site.
  • Responsible for safety and security of the building and all guests while on-site.
  • Provide exceptional customer service to guests and co-workers.
  • Perform other related duties as assigned.
  • Must be at least 18 years of age.
  • Graduation from high school or equivalent.
  • First Aid and CPR certificate is a plus. If hired, must obtain certification within the first 6 weeks of employment.
  • Successful candidates for this position will be subject to a background check pursuant to RCW 43.43.832.

Knowledge of: 

  • Interpersonal skills using tact, patience, and courtesy. 
  • Principles and practices of facility services. 
  • Customer service skills.

 

Ability to:

  • Positively and effectively interact with diverse individuals to accomplish a common goal.
  • Communicate effectively both orally and in writing. 
  • Lift 50lbs. 
  • Physically perform the essential job functions. 
  • Resolve conflicts in a positive manner.

Salary : $17 - $18

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