Communications Manager

DISTINGUISHING CHARACTERISTICS OF WORK

The Communications Manager will be responsible for overseeing and executing the strategic communications efforts for the organization, enhancing public relations, and maintaining a consistent voice across all internal and external communication channels. This individual will work closely with leadership to develop messaging, manage media relations, coordinate public outreach campaigns, and promote the organization's mission and objectives.

Essential Examples Of Duties

The following illustrates examples of some of the essential duties and responsibilities of the Communications Manager. There may be other essential functions, not listed below, in order to accomplish the tasks as presented by the Supervisor.

• Develop and manage email campaigns, including writing, designing, and scheduling content.
• Update and maintain website content to ensure accuracy, relevance, and alignment with organizational goals, while collaborate with the Departments in the City of Hialeah.
• Design, write, and distribute regular newsletters to target audiences.
• Coordinate with team members to source content and ensure consistent branding.
• Assist in planning and creating social media content as needed.
• Monitor and respond to comments, messages, and trends to maintain an active online presence.
• Work closely with marketing, design, and leadership teams to align communication efforts with organizational objectives.
• Stay updated on industry trends and best practices to enhance communication strategies.
• Perform other related duties as assigned.
  
  

Knowledge, Skills, And Abilities

• Proficiency in email marketing platforms (e.g., Mailchimp, Constant Contact), not needed but preferred.
• Experience with website content management systems (e.g., CivicPlus), not needed but preferred.
• Familiarity with social media platforms and analytics tools.
• Excellent writing, editing, and proofreading skills.
• Strong organizational and project management abilities.
• Creative mindset with an eye for design and attention to detail.
• Ability to establish and maintain effective working relationships with other employees, contractors, building owners, and the general public.
  
  

Physical Requirements

The following are some of the physical requirements associated with this position. Reasonable accommodation may be made by the City to enable an individual to perform the essential duties/functions of the position.

• Must have ability to effectively communicate and interact with other employees and the public through the use of telephone and personal contact as normally defined by the ability to see, read, talk, stand, hear, hands to finger dexterity, handle, feel or operate objects, read and write English.
• Physical capability to effectively use and operate various items of office equipment; such as but not limited to a personal computer, calculator, copier and fax machines.
• Work is performed indoors within a quiet to moderately noisy environment.
• Must be able to lift, carry and or push articles weighing up to 20 lbs.
  
  

Minimum Training And Experience

• Two (2) years of work experience in communications, public relations, or a related field.
• Bachelor’s degree in Communications, Public Relations, Journalism, or a related field preferred.
• Strong writing, editing, and verbal communication skills.
• A combination of education and experience may be considered.
  
  

When claiming veterans’ preference, you must provide a copy of your DD-214, Certificate of Release or Discharge from Active Duty, or other acceptable documentation.

IF YOU MEET THE MINIMUM REQUIREMENTS AND WISH TO BE CONSIDERED FOR THIS POSITION, PLEASE FILL OUT AN EMPLOYMENT APPLICATION FORM WITH RESUME ATTACHED AND SEND VIA EMAIL TO HRRESUMES@HIALEAHFL.GOV OR SUBMIT IT IN PERSON TO THE CITY OF HIALEAH HUMAN RESOURCES DEPARTMENT LOCATED AT 501 PALM AVENUE, 3RD FLOOR, HIALEAH, FL 33010. MONDAY – FRIDAY 8:30 A.M. – 5:00 P.M

For any additional questions, please contact the City of Hialeah Human Resources Department at (305) 883-8050.