What are the responsibilities and job description for the Senior Infrastructure Compliance Engineer position at City of Jacksonville?
Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered “yes” to any of these questions, you need to complete your application now. Work for the city you love!!!
The Technology Solutions Department is actively seeking a Senior Infrastructure Compliance Engineer.
Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.
The Senior Infrastructure Compliance Engineer (Server Security and Patching) will report to the Server Infrastructure Manager and is an advanced technical position. The position serves as a lead in managing the security compliance and patching of the City of Jacksonville mission critical server technology software and hardware infrastructure. Is responsible for working with server team members and with other teams in the monitoring, testing, and installing of all critical vendor updates across both software and hardware for servers.
Primary responsibilities include the following:
- Engineers, implements, and monitors security measures for the protection of servers and applications.
- Reviews and analyzes the impact to ITD environment based on vendor security notices.
- Identifies and defines system security requirements in partnership with the security team.
- Prepares and documents standard operating procedures and protocols.
- Configures and troubleshoots security and vendor updates.
- Writes and edits PowerShell scripts to perform a variety of tasks.
- Manages the services, products, and infrastructure to include current and prior versions of both hardware and software.
- Installs setup and configures Microsoft Windows Servers Operating systems current and prior versions.
- Installs and configures Microsoft Security tools and update processes.
- Creates and implements simple to complex PowerShell scripted solutions for various operational supports.
- Updates documentation existing, new, and proposed server security architecture and configurations.
- Works closely with Enterprise Architects and System Architects, and business units to assist with the design of infrastructure solutions to meet business and security requirements.
- Integrates monitoring and configuration services as appropriate, (SCCM, SCOM, SolarWinds, etc.)
- Possesses technical project management skills to establish tightly managed projects for migration of legacy platforms to modern platforms. These efforts may span virtual servers (VMware), operating systems, database servers, web servers, and applications.
- Documents product implementation and upgrade steps in easy-to-follow instructions and creates necessary technical design documents.
- Conducts proactive maintenance of IT infrastructure with no supervision including maintaining high level of systems availability, monitoring systems performance and reliability to mitigate outages and system interruptions, managing tools for providing early warning and alerts, and monitoring system capacity utilization and taking proactive steps to avoid over utilization.
- Works with vendors to resolve system outages, advanced technical hardware, and software issues.
- Serves as escalation point for critical and complex issues from junior team members.
- Diagnoses and resolves advanced technical issues, conducts root cause analysis, demonstrates consistent level of accuracy with problem resolution.
- Performs firmware and operating systems upgrades and patches.
- Configures, tests and pilots’ deployment of new security technologies and solutions.
- Participates in disaster recovery tests and planning.
- Responds to and resolves assigned tickets and requests.
- After-hours work as required.
- Demonstrates proficiency in the City of Jacksonville's competencies.
- Performs related duties as required.
- Expert knowledge in server security.
- Expert knowledge of all things Microsoft. Operating systems, cloud solutions, security solutions, MS-365, Microsoft desktop applications and tools
- Knowledge of VMware or similar virtual platforms.
- Knowledge of AIX/Linux operating systems is a plus.
- Knowledge of Project Management principles and ability to manage multiple projects.
- Knowledge of security principles.
- Knowledge in structured change and incident management principles.
Position Requirements:
Eight (8) years of education and/or experience in server and infrastructure technologies and security around server hardware and software.
Strong diagnostic and technical aptitude.
Leadership and technical skills to communicate technical terms and direction effectively and efficiently in a way that is easily understood by IT staff and business customers.
- Supervision or project management experience is preferred.
- A valid driver's license is required prior to appointment and must be maintained during employment in this class.
- Must qualify for prior to appointment, obtain, and maintain during employment in this class the City of Jacksonville certification as a public driver.
Other Requirements:
Must pass the Criminal Justice Information Services (CJIS) background screening performed by the Jacksonville Sherriff’s Office prior to appointment.
Within 30 days of appointment date to classification, acquire and maintain the appropriate level of Criminal Justice Information Systems (CJIS) certification which corresponds to the job responsibilities. The level will be determined by current CJIS guidelines and may change periodically. Certification is obtained by successfully completing a web-based training course and test which covers physical security, incident response, the protection of information and other IT specific security threats, vulnerabilities, and risks.
A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based.
REQUIRED DOCUMENTS: The below documents are required with your application.
Cover Letter
Resume
College Transcript - When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. U.S. transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred. Transcripts outside the U.S. must be converted to U.S. standards.
Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.
If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference.
If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:
Florida Department of Veterans Affairs
Attention: Veterans’ Preference Coordinator
11351 Ulmerton Road, Suite 311-K
Largo, FL 33778-1630
Email: VeteransPreference@fdva.state.fl.us
