Job Summary. The App Support Lead is responsible for managing the daily operations of the application support team, ensuring timely resolution of user issues, and optimizing the overall support process. The ideal candidate will have strong leadership skills, technical expertise, and a passion for delivering excellent user experiences. The App Support Lead will work closely with cross-functional teams including developers, product managers, and cu...
We are seeking dynamic and passionate Sales Agents to join our inbound call center team. Our Pet Insurance Advisors play a critical role in protecting pets and their owners from unexpected veterinary costs and assisting with routine and preventative care expenses. As a Sales Agent, you will focus on new business through handling inbound calls, following up on leads, and providing exceptional service to prospective clients. . Responsibilities. On ...
We are seeking a highly skilled Retention Specialist to join our team. The main role of the Retention Specialist is. to work closely with existing customers to address their concerns, preserve their trust, and retain their business. The ideal candidate will be an excellent communicator with strong problem-solving skills and a customer-focused. attitude. Summary of Essential Job Duties. Develop and implement strategies to retain existing customers...
NOTE: This is a temporary, 6 months contract position and is not guaranteed to convert to a full-time role. . Job Summary. Embrace Pet Insurance is looking for a Senior Software Developer with a specialization in .NET development to fortify our dynamic IT team. This role is crucial for someone who thrives on solving complex problems and is skilled in designing, building, and maintaining systems that are not only efficient and reliable but also sc...
Embrace Pet Insurance is looking for resilient, empathetic and team-oriented Customer Care Representatives to join our busy call center. In this role, you will be an invaluable part of the customer journey, from providing information to prospective clients to assisting existing customers with policy changes and claim inquiries. Being part of our Contact Center means you’ll be responding to a high volume of phone calls, emails, and providing suppo...
Job Summary. Embrace Pet Insurance is looking for a Senior Software Developer with a specialization in .NET development to fortify our dynamic IT team. This role is crucial for someone who thrives on solving complex problems and is skilled in designing, building, and maintaining systems that are not only efficient and reliable but also scalable and reusable. You will be at the forefront of developing our core insurance systems, significantly enha...
We are seeking a Marketing Automation & Data Specialist to join our growing marketing team and manage the technical aspects of our email and SMS marketing campaigns. You will be responsible for the setup, management, and optimization of automated journeys, audience segmentation, and data-driven marketing initiatives. . Summary of Essential Job Duties. Set up and manage SMS journeys, ensuring timely delivery and optimal user experience. Manage ema...
Contract Duration. 6-months (with potential extension). Job Summary. We are seeking a highly skilled Senior Mobile Developer specializing in Android to help rewrite our existing Xamarin-based mobile app into a native Android application using Kotlin. This contractor will work closely with our internal teams to ensure a consistent, high-quality user experience across platforms.
Embrace Pet Insurance is seeking a highly analytical and data-driven Marketing Data Analyst to join our dynamic marketing team. This individual will be responsible for conducting comprehensive data analysis, providing actionable insights, maintaining the marketing forecast, collaborating with the business intelligence team to develop robust reporting, and creating compelling data visualizations for presentations. The ideal candidate will have a s...
We are seeking dynamic and passionate Sales Agents to join our inbound call center team. Our Pet Insurance Advisors play a critical role in protecting pets and their owners from unexpected veterinary costs and assisting with routine and preventative care expenses. As a Sales Agent, you will focus on new business through handling inbound calls, following up on leads, and providing exceptional service to prospective clients. . Responsibilities. On ...
