What are the responsibilities and job description for the Tech Support - Asset Management position at Cloudious LLC?
This role will also be responsible for asset management to ensure effective tracking of assets within the United States.
TYPICAL EXAMPLES:
• ServiceNOW updates as devices move from primary location
• Inventory Audits on monthly basis
• Barcode and assign asset
In addition to device management listed above, the ability to effectively communicate written and verbally is important to the success of this role. Execution of project-based work and ability to prioritize work based off guidelines will ensure that the needs of our customers are met.
TYPICAL EXAMPLES:
• Project tracking, customer interactions (written & verbal), and ServiceNOW updates
• Shipping and receiving of hardware
• Interaction with shipping/receiving departments and guidelines
Config Center tech will oversee hardware and software configurations, device replacements, and collaborate with other IT professionals to execute small to large scale hardware deployment projects. This position will require some technical skill and background for day-to-day functions of the role
