What are the responsibilities and job description for the Intake Coordinator position at Coastal Staff Relief, Inc.?
Company Description
Coastal Staff Relief, Inc. has been providing Home Healthcare services to the greater Houston area since 2001. They are committed to delivering high-quality care to patients in need.
Role Description
This is a full-time on-site role for an Intake Coordinator at Coastal Staff Relief, Inc. located in Clute, TX. The Intake Coordinator will be responsible for coordinating patient intake processes, communicating with healthcare providers and patients, managing cases, and utilizing medical terminology and insurance knowledge.
Essential job Functions
- Directs assigned daily patient referral and intake operations including implementation of intake policies.
- Ensures compliance with all state, federal, and Joint Commission referral/intake regulatory requirements.
- Directs the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy.
- Establishes and maintains positive working relationships with current and potential referral sources.
- Ensures seamless transition of patients to home care by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers.
- Ensures maximum third party reimbursement through direct oversight of insurance verification and authorization processes.
- Negotiates service pricing with insurance Case managers and other payers within established financial and credit parameters.
- Assists the Executive Director/Administrator in the preparation of an annual budget for the intake department and monitors allocation of resources according to budgetary limitations.
- Maintains comprehensive knowledge of community resources and assists referral sources in accessing community resources should services not be provided by Coastal Staff Relief, Inc.
Qualifications
- Must be able to work onsite Monday-Friday, 08:30 - 17:30 CST
- High school diploma or equivalent required
- Two years of Intake Coordination in a Home Health/Hospice setting
- Communication and Customer Service skills
- Case Management expertise
- Proficiency in Medical Terminology and Insurance processes
- Proficiency in MS Office Suite
- Strong organizational and time management skills
- Attention to detail and accuracy
- Ability to work effectively in a fast-paced environment
- Experience in healthcare or related field is a plus
This is not a remote position. Applicants may apply via LinkedIn or submit an application by visiting https://www.coastalstaff.com/employment/. For questions, please email kmcgovern@coastalstaff.com.