Operations Associate

Job Description

Are you passionate about adding value by improving performance reporting and analysis? If so, our position may be the next great step in your career in financial services.

Coldstream Wealth Management is an independent wealth management firm providing customized portfolio management, sophisticated financial planning, and personalized client services to high-net-worth individuals and families. Coldstream was founded in 1996 and has offices in Seattle, Bellevue, Mercer Island, Kirkland, Portland, Boise, and Kenai, AK; learn more at www.coldstream.com .

We provide an upbeat, friendly environment where you will be rewarded for taking initiative, collaborating, suggesting process improvements, and having fun while doing it. This is a hybrid role in either Seattle (South Lake Union) or Portland and working in office 2-3 days per week.

The Operations Associate reports to our Operations Manager and works very closely with 4 other Operations Associates.

Our operations team supports our 9 wealth management teams by managing our investment reporting and portfolio rebalancing systems, delivering quarterly investment performance reports and management fee invoices, answering questions on investment performance, running ad hoc reports for client teams, and working with other corporate teams to support their functions.

You will contribute by:

• Fielding questions regarding performance reporting, billing, client portal and CRM systems, providing ad hoc reporting and data, and troubleshooting and resolving issues
• Developing and training on internal best practices, serving as a subject matter expert for Tamarac Reporting
• Configuring new clients and accounts in Tamarac
• Overseeing daily reconciliation of data feeds from custodians
• Performing and developing audits to ensure accuracy of client and investment data
• Assisting in the production of Quarterly Reports and Invoices
• Recording valuations, distributions, and capital calls in Tamarac reporting system and auditing for performance abnormalities
• Retrieving and distributing alternative tax documents to client portals
• Resolving data issues to ensure clients receive settlement claims
  
  

Experience And Skills

What you bring:

• 2 years of experience in the wealth management industry - preferably in portfolio accounting/performance analysis, but investment research/analysis experience will be considered as well
• Proficiency with Tamarac Advisor View and Rebalancer, Salesforce CRM, and/or similar systems is preferred
• Proficiency with Python and/or similar languages is a plus
• A Bachelor’s degree
• Proficiency with Microsoft Office programs, including experience using Excel to manipulate and process data (pivot tables, x-lookups, etc.)
• Outstanding research, collaboration, communication, and problem-solving skills
• Excellent organizational skills, detail orientation, and ability to prioritize effectively
• Series 65 license and/or CIPM (Certificate in Investment Performance Measurement) is a plus
  
  

Job Benefits

In terms of pay expectations, we assess each candidate individually based on their experience and qualifications and offer competitive compensation that reflects the value they bring to the team. Base pay typically starts between $70k – $90k plus an annual bonus and a generous benefits package.

As a Washington’s Best Workplaces awardee, we pride ourselves on our collaborative and supportive culture. We’ve created a full benefits package that focuses on the growth, health, and wellness of our team members:

• Annual bonus based on your personal performance
• Generous benefits package
• 100% paid premiums for medical/dental/vision, short-term and long-term disability & life insurance
• 401(k): 100% company match up to 4% of your annual pay
• Stock: Everyone can purchase equity and become an owner of the firm
• Paid Time Off: 16-26 days per year 10 holidays 1 paid day to do volunteer work
• Paid Parental Leave
• Career development: 100% training/certification/licensing/dues reimbursement
• Wellness reimbursement
• Anniversary bonuses and sabbaticals every 10 years
  

Coldstream is committed to inclusion and diversity. To us, diversity means employing team members of different races, genders, ages, physical abilities, national origins, religions, sexual orientations, ethnicities, political ideologies, educational and military backgrounds, and more. We welcome, support, and respect all team members, and we value the wide variety of experiences, opinions, and talents that they bring to the company. As we grow, we continue to cultivate an environment in which all team members’ perspectives and contributions are treated with respect, and every individual feels confident that they belong and are empowered to be their best.