Client Services Manager

Comfort Keepers, a leading provider of non-medical in-home caregiving, is seeking a bright, professional, and enthusiastic Client Services Manager. This outside (field) position is specifically responsible for building the business into the number one provider of non-medical in-home care in Comfort Keepers' Stockton and Modesto territories. This is a key position for the company, as we’re looking for a specific type of person who is focused both on developing referral sources and providing compassionate care for our clients. In this outside role, you will work both with clients and referral sources, which means a combination of client services and sales.

** Please only apply for the position if you have relevant outside sales experience.

** Resumes without relevant, demonstrable sales experience will not be considered.

For the right individual, we will invest in extensive training and will provide you with the tools necessary to succeed in this job, including:

* A training program that includes both the theoretical and practical

* Knowledge of how to work with seniors (and their families)

* Integration into our proven sales approach via printed material, online training, and role-playing.

* Fieldwork to include going out on calls with sales managers and other relevant team members

* Management support at every step of the way via clear communication of goals, objectives, and overcoming objections

As mentioned, this position is an outside (field) job, with four main responsibilities.

Again, please only apply for the position if you have relevant outside sales experience. Resumes without relevant outside sales experience will NOT be considered.

The main responsibilities of the position are to:

1. Convert inquiry calls to in-home assessments by setting up meetings with seniors and their families throughout San Joaquin and Stanislaus counties.

2. Convert in-home assessments to signed agreements and develop an individual plan of care for each client

3. Ensure maximum client satisfaction by introducing the caregiver to the client on the first day of service, and meeting with the client every 90 days thereafter to review his/her plan of care

4. Represent the company's standards for excellence, honesty, and integrity at all times with referral sources, clients, and their families

The specific skills sets we're looking for are:

* At least 1-2 years of verifiable outside sales experience, not necessarily in the in-home or home health field

* Proven ability to hit sales targets

* Willingness and ability to make relationships with multiple contacts within an account

* An engaging, positive, upbeat personality

* Willingness to learn and to try new ways of succeeding

The successful candidate will be rewarded with a competitive compensation plan, which includes a base hourly wage with monthly commissions (with no cap), plus other perks including a cell phone and gas card.

Phone interviews will be scheduled for qualified candidates. Please reply by email to this ad and paste your resume into the reply as well as your contact information. The company is an equal opportunity employer.

Job Type: Full-time

Pay: $34.00 - $35.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Health insurance
• Mileage reimbursement
• Paid time off
• Travel reimbursement

Compensation Package:

• Commission pay

Schedule:

• Monday to Friday

Experience:

• Sales: 1 year (Required)

Work Location: In person

Salary : $34 - $35