Branch Manager

A Branch Manager 1 will normally manage a branch office having between $15MM and $24.9MM in combined loans and deposits (excluding commercial loans) and a staff of up to six (6) FTE employee. Level could also be impacted by related experience and/or mortgage lending capacity. This position will have consumer lending authority and may have SBL (Small Business Lending) responsibilities.

• Ensure assigned branch is properly staffed and staff is trained to meet customer sales and service needs as well as branch objectives
• Lead in the selection of new personnel
• Review employee performance throughout the probationary period and on a regularly scheduled basis thereafter
• Manage and maximize performance levels of staff members through schedules, distribution of assignments and regular feedback
• Work with management to establish growth, sales and profit objectives
• Implement strategies to achieve goals assigned to the branch as established in the region's annual operating plan; assist in the development of the annual budget for the branch and adhere to budget parameters
• Consult with sales staff to establish specific sales and customer service goals; and provide results reports to staff
• Conduct regularly scheduled sales and customer service meetings (at least monthly)
• Serve as an active member of the customer service team and be held accountable for branch sales and lending performance
• Conduct "outside" sales and customer service calls on present and prospective customers within the branch office market area
• Conduct regularly scheduled sales and customer service meetings (at least monthly) with focus on having informed staff
• Establish and confirm all branch operations are performed in accordance with established bank policy and procedures, either directly or through appropriate supervision (i.e. cash balancing, dual control, etc.)
• Coordinate proper security, facility, and risk measures to minimize loss, and to ensure presentation of the branch.
• Monitor and review loans for appropriate risk rating to minimize risk rating changes by the bank's loan review processes
• Demonstrate cooperative efforts in working with other departments and within own branch while encountering similar behavior from staff
• Actively participate in the community as a reflection of the bank's goal for strong community involvement
• Handle advertising and contribution requests
• Integrate activities through communication with District Manager, Branch Administration, other management, etc.
• Other related duties as assigned or directed
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner

• Associates Degree in Finance or Business or equivalent training preferred
• Specialized banking education, experience or training
• Valid Driver License

Skills:

• Proficient reading, writing, grammar and mathematics skills
• Excellent interpersonal relation and communication skills
• Evidence of positive and effective leadership qualities
• Thorough knowledge of the features and benefits of bank products and services
• Consumer lending knowledge and authority
• Working knowledge of Bank operating policies and procedures
• Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility

Experience:

• Minimum five (5) years of related experience is normally required with at least one (1) year in a related lending position
• Minimum one (1) year of supervisory experience required
• All applicants must be 18 years of age or older

Other:

This position required National Mortgage Licensing System ("NMLS") registration under the terms of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act)