What are the responsibilities and job description for the Front Office Receptionist-Dental position at Community Health Center of Central Wyoming?
The Front Office Receptionist’s primary duty is to act as a liaison between the provider and his/her patients. In this capacity, the Front Office Receptionist greets patients, updates appropriate information in the data system, schedules follow-up appointments, collects appropriate co-pays, and educates patient about CHCCW available programs (i.e., Lab, Radiology, Ultrasound, Pharmacy, Case Management, Dental, Behavioral Health, and Medical). The Front Office Receptionist also plays an active role in patient accounting.
Special demands are placed on the Front Office Receptionist. Courtesy, cooperation and the ability to accomplish many detailed tasks despite multiple interruptions are just a few of the special demands. Attention to numerous details, initiative, and good interpersonal skills are also necessary to perform the duties of this position. The Front Office Receptionist must be able to deal with sometimes difficult patients and relatives and must show tolerance and compassion to patients with special health care needs. All information must be treated as highly confidential.
Additionally, the Front Office Receptionist must be able to recognize medical/dental emergencies and alert appropriate medical/dental personnel and occasionally assist other health care providers with patients. In summary, the Front Office Receptionist must be diplomatic, yet business-like, when confronted with difficult situations, treating patients, providers and fellow staff members with dignity and respect at all times.
Salary : $16 - $18