Description

General Summary

The Business Development Associate will be responsible for managing marketing/community efforts and supporting business development efforts in the Dallas office. This work will be a critical factor for managing the outward-facing image and building upon the customer growth of the Dallas office while ultimately supporting the Bank’s overall mission.

Principal Responsibilities and Duties

• Maintain up-to-date knowledge and compliance with all applicable banking laws and regulations as well as CNB policies and procedures.

Manage the marketing and community development effort for the Dallas office.

• Produces and manages a written marketing plan that aligns office goals with constituencies.
• Identifies key outreach opportunities in the community where this person and others in the Dallas office can independently serve for philanthropy and networking opportunities.
• Serves as the main point of contact for sponsorship/donation requests. This includes seeking approval of such requests from the Bank CEO and managing the payment for such events.
• Assists the Dallas Market President in the selection and management of inventory for company giveaways. 

Support the Dallas office’s deposit and lending personnel to grow the Bank’s customer base through a strategic business development effort.

• Actively engages on an independent and team basis to identify and network with potential customers for the Bank. Hands off those opportunities to deposit and lending staff for further development.
• Joins deposit and lending personnel on prospect and customer calls
• Attends CNB sponsored events and help recruit attendees for each event including distributing tickets.
• Works with the deposit and lending staff on coordinating the selection and delivery of customer gifts. This would include quarterly stop-ins, selecting holiday baskets and gifts, and managing birthday/anniversary/sympathy cards.

Assist the Dallas office’s participation in Bank-wide events and communications

• Works with Bank-wide marketing officers/staff to create quarterly employee newsletter.
• Creates and manages a Dallas social media platform while cooperating with Bank-wide marketing staff to post new social media and intranet content.
• Assists with ordering business cards and nameplates when needed in the Dallas office. When necessary, manage announcements are placed on/in social media, trade magazines and local newspapers.

Be a valuable, conscientious team member of the Dallas office and the Bank

• Supports the Dallas branch manager by welcoming customers, processing teller transactions and opening new accounts.
• Manages the team-building opportunities for the Dallas office and organizes staff knowledge and attendance.
• Maintains regular and punctual attendance.
• Works cooperatively with others.
• Works overtime as needed.
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification.

Qualifications

Skills and Abilities Required

• Ability to handle most aspects of the job with little supervision.
• Ability to work under pressure while completing work in an accurate, timely, and high-quality manner.
• Excellent interpersonal skills with the desire and enjoyment of independently engaging and talking to business professionals.
• Excellent written and oral communication skills and capability of handling sensitive and confidential information in a professional manner.
• Excellent knowledge of Microsoft programs such as Excel, Word, and Outlook as well as the capacity to learn and efficiently utilize various other computer programs.
• Be adept at social media platforms and how to post/manage content effectively.

Certifications/Education and Experience

• Recent experience or education in a marketing or public relations role preferred.
   

Travel

• Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected to the office in Midland.

Working Conditions

• Indoor, in an office environment, with a typical 40-hour workweek.
• Considerable effort and eyestrain from continuous computer use.

Physical Requirements

• Occasionally move office equipment, and files weighing 10 pounds.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Ability to use auditory senses for answering telephone and hearing alarms.
• Must be able to remain in a stationary position for long periods of time to process work.