What are the responsibilities and job description for the Community Engagement Manager position at Compass Maryland?

Job Description

Compass, Inc., a progressive, non-profit organization located in Beltsville, Maryland supporting individuals with intellectual disabilities, is accepting applications for the Community Engagement Manager positions in various Maryland Counties. Under the general supervision of the CE or Employment Coordinator, the CE Manager is a CE Coach who also supports people to achieve meaningful lives as valued members of their community through engagement in work or volunteer activities and other meaningful day activities. CE Managers also help coordinate CDS groups and facilitation / coordination of grouping, staffing, activity schedules, and employment services as applicable. CE Managers model community engagement and exploration, and partner with people they are supporting to learn daily what a full life means to them while supporting staff to do the same. The CE Manager will work under direct supervision of the CE Coordinator, and will collaborate with other program directors, coordinators, and other staff as required to uphold a standard of seamless service delivery.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The statements below are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and / or skills required. Other duties may be assigned.

Demonstrate a strong understanding and dedication to Compass’s mission. Actively promote and represent organization’s philosophy through all interactions with both internal and external customers.
Planning weekly individualized schedules within interdepartmental teams and coordination of groups within required DDA ratio
Exploration of community activities / groups and coordination with CE Manager for informational sharing and other coordination related activities
Individual specific training for all individuals within a group; ability to float / coordinate floaters as needed when there are staff shortages.
Ability to support one person in community engagement while managing the team and providing modeling of support.
Community mapping / exploring with individuals and staff; modeling of explorative conversations to learn about the person supported.
Building and / or maintaining relationships with community partners; maintaining great representation of Compass in the community
Monitoring of community engagement efforts and data integrity in internal database; review and marking attendance as done daily by following the PCP procedure.
Supporting staff with documentation efforts and integrity of data collection through review and weekly team meetings as needed
Support staff to integrate employment services such as Discovery and Job Development through their meaningful day activities and service documentation
Use of technology for communication, data tracking, and completion of team documents.
Successful maintenance of relationships with colleagues, people supported and their families.
Attendance to annual PCP meetings, Supports Intensity Scale (SIS) meetings, and other programs required training as required.
Work with other CE Coaches on a team to coordinate multiple schedules to follow daily; working with CE Coaches on individualized basis to model community engagement / monitor efforts.
Implement Person Centered Plans (PCP) that support a person’s vision and goals for their life including creating monthly schedules with meaningful activities and working with management to identify community resources.

Support provided includes, but is not limited to :

o Assistance with personal care needs

o Assistance with behavioral needs, and documentation of incidents / changes

o Assistance with safety needs while in the community

o Assistance with participating in meaningful activities, joining groups, volunteering, and / or looking for employment as desired.

o Assistance with transportation needs (primarily through use of public transportation) including travel training, booking trips, and researching routes

o Provide daily documentation of people’s progress, schedule changes, and activity schedules

Competencies

Ability to think outside of the box of typical service provision and create exciting and engaging opportunities for the people we support.

Ability to utilize and follow technological procedures / processes established by Compass, and ability to train staff. Excellent communication skills.

Knowledge of all DDA waiver services and willingness to undergo training for service updates as required. Knowledge of Employment First Initiative

Ability to work through conflict in a way the yields positive, meaningful results and ability

to receive constructive criticism / feedback.

Thorough documentation of all contacts with the individual, community leads secured, and interdisciplinary team communication each week. Documentation must be timely, detailed and accurate.

Ability to work independently

Supervision of CE Coaches and provide support as needed.

Effective advocacy skills; proven ability to establish and maintain working relationships, respond to individuals in a timely manner, use independent judgment and initiative, and to access services.

Basic knowledge of COMAR standards and state regulations.

Working knowledge of and commitment to self-determination principles and a willingness to provide supports at a time, location, and in a manner that meets the various needs of individuals served.

Ability to facilitate empowerment of individuals through promoting independence, self-determination and creativity in planning

Strong belief in opportunities for full inclusion and community engagement for people we support.

Be friendly, patient, reliable, nurturing, have good interpersonal and good communication skills.

Be good listeners who often ask open-ended questions to guide people in the right direction, rather than simply telling them what to do.

Be on time, be reliable and be responsible.

Be patient and provide lots of TLC.

Protect Individual’s rights to privacy and confidentiality.

Understand that Individuals are the ones in charge of their lives and get to choose and be engaged in activities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and / or Experience

A high school diploma or GED, functional reading and writing skills. Experience in assisting people supported with exploring their community and fostering meaningful connections is preferred. Must have valid driver’s license, clean driving record and own a reliable vehicle for providing transportation as needed to and from the job site and or other meaningful community activities. Mileage is reimbursed. Must pass background check requirements. Must be CPR / First Aid, DSP II, and able to complete other training certifications within 90 days of hire as required. Paid training available. Proof of COVID vaccination required or must be willing to get vaccinated in first 45 days (about 1 and a half months) of employment.

Benefits : Health, Dental, Vision Insurance, 401K retirement plan with generous employer match. Paid time off. Time and half pay for working on designated holidays. Paid training, Mileage reimbursement.

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