What are the responsibilities and job description for the Underwriting Service Associate position at Comptech Associates?
Job Title: Small Business Underwriting Service Associate
Duration: 6 Months
Location: Phoenix, AZ
Job Hours: 8:00 to 4:30.
Position Summary
Client Small Commercial Insurance (SCI) leverages superior underwriting expertise and world-renowned claims, account services, and financial strength to offer solutions for small businesses. Ideal candidate must be highly motivated to succeed and have a strong desire to learn with a willingness to embrace change. This position is responsible for supporting the underwriting process for our online platforms for multiple lines of business which include but are not limited to: BOP, Commercial Auto, Workers Compensation and Umbrella.
Major Duties & Responsibilities:
• Underwriting service responsibilities includes endorsement requests, BORs, auto line rating processes, Work Comp CRIT management, rewrites, cancellations and billing discrepancy resolution.
• Adherence to underwriting authority, compliance and regulations, business strategies and corporate standards.
• Daily workload management of our Small Commercial Inventory Management systems and UW Service mailbox to meet Service Level Agreements with underwriters and agents.
• Build and maintain a result –oriented relationship with the underwriters to drive overall results including profitability, growth and retention.
Knowledge, Skills and Abilities:
• Knowledge and understanding of Commercial Property and Casualty insurance principles and practices.
• Excellent computer skills – Microsoft Office Suite with emphasis on Microsoft Excel, Word and Outlook.
• Exceptional understanding of principles and processes for providing excellent customer service. This includes meeting established time and quality standards ensuring customer satisfaction.
• Capability act both independently and within a team/group environment.
• Outstanding attention to detail and organizational skills.
• Proven analytical skills including the ability to identify and report problems or errors while working with significant amounts of detailed information.
• Strong interpersonal and communication skills and ability to establish and maintain effective working relations with internal and external people in a multi-cultural environment.
• Strong decision-making skills, capable of analyzing complex situations and making effective choices aligned with organizational goals.
Education and Experience
• High School Diploma
• College Credits or Insurance Certifications, preferred
