CAI is seeking a dedicated and experienced Help Desk Lead to manage and oversee our help desk team. This role is pivotal in ensuring that users receive timely and effective support during the rollout of a new application. This position will be. contract. and. onsite in Trenton, NJ. . What You’ll Do. Lead and manage the help desk team, ensuring high levels of performance and user satisfaction. Develop and implement support processes to ensure effi...
