What are the responsibilities and job description for the Bilingual Front Desk Associate (English/Spanish) position at Consultorio Medico Hispano?
About Us :
Join our vibrant team at Consultorio Medico Hispano, a leading medical clinic dedicated to providing exceptional care to our community. At our clinic, we believe in fostering a dynamic work environment where every team member plays a crucial role in ensuring our patients receive the highest quality of care. If you're passionate about making a difference in people's lives and thrive in a fast-paced setting, we want you to be a part of our team.
Position Overview :
We are seeking a dedicated and personable Front Desk Coordinator to join our team. As the first point of contact for our patients, you will play a key role in providing excellent customer service and ensuring the smooth operation of our clinic. The ideal candidate will be highly organized, detail-oriented, and capable of multitasking in a dynamic environment.
Responsibilities :
- Greet patients and visitors with a warm and welcoming demeanor
- Schedule appointments and maintain the clinic's appointment calendar
- Answer phone calls, respond to inquiries, and provide information to patients
- Verify patient information and insurance details
- Coordinate patient intake and discharge processes
- Maintain cleanliness and organization at the front desk area
- Assist with administrative tasks such as filing, data entry, and billing
- Collaborate with medical staff to ensure efficient patient flow
- Handle patient concerns and complaints with professionalism and empathy
- Uphold HIPAA compliance and patient confidentiality at all times
Qualifications :
Benefits :
Job Types : Full-time
Pay : $14.00 - $16.00 per hour
Expected hours : 40 per week
Benefits :
Work Location : In person
Salary : $14 - $15
