Tier 2 Tech Support. Tier 2 Tech Support Agents provide Level 2 Tech Support to Bosch Heating and Cooling Customers. Level 2 Tech Support includes advanced troubleshooting steps to identify and document root cause failure and handling through resolution for identified products. We need a Tier 2 Technician to join the Bosch/ContactUs team supporting our growing market of heating, cooling, and hot water systems. This position requires a person that...
Electrics (Tankless) Water Heater Tech Support. Training Hours: M – F 8a-4:30p EST. Start Date. March 10, 2025. Location: Onsite: 111 Roberts Rd Suite 400, Grindstone, PA 15442. Schedule: M – F 8a-7p EST. Job Summary. Provide Technical Support to customers in a courteous and professional manner and use all programs and tools related to the support accurately. Essential Duties. Receives inbound calls from new and existing customers and answers tec...