What are the responsibilities and job description for the Community Manager position at Continental Realty Corporation?
Position: Community Manager for Mount Ridge Apartments in Catonsville, MD.
Role Overview
As the Community Manager you will manage the apartment community to increase profitability through day-to-day operational and financial management as well as overall resident satisfaction. This property contains 266 units and the team is comprised of 2 Leasing Specialists, a Service Manager and 2 Service Technicians.
Most Important Responsibilities
- Maintains the revenue, expenses, physical and economical occupancy in accordance to the budget and projections.
- Respond to any potential housing violations and liability concerns with regard to the property.
- Manages property inspections in accordance with CRC requirements.
- Successfully manage renewals for resident retention goals.
- Assist with coaching and developing all team members.
- Reporting on weekly traffic trends to capture reasons for leasing and any objections, which will result in regular pricing recommendations.
- Manage outreach marketing efforts throughout the year to assist in traffic generation and building relationships in the community.
- Delinquency management.
- Ensure make readies are complete, so we continue to deliver a quality product in a timely fashion.
- Strong organizational, multi-tasking and problem-solving skills.
- Overseeing large capital projects and communicating between multiple departments.
Most Important Qualifications
- 1 year of Community Manager exp preferred, including financial reporting and delinquency management.
- 5 years of industry experience.
- Ability to work some Saturdays when/if necessary.
- Demonstrated ability to train and coach team members.
- NALP or CAM certification a plus!
- Ability to effectively write reports and business correspondence
- Demonstrated ability to independently handle resident issues.
- Organization skills, strong follow up, attention to detail and ability to multitask.
We own & operate all of our assets, which gives you more control and support.
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