Our Senior ServiceNow Technical Consultant provides guidance to our customers related to the processes they are attempting to model as well as automate in ServiceNow and develop solutions for the customer's ServiceNow environment. Candidates for this position must be located in the United States. Provide hands-on development assistance, including form configuration, workflow administration, reporting, data imports, custom scripting, and third-par...
The Business Process Consultant will be accountable for delivering Industry Best Practice guidance, working with customers to achieve their business outcomes in CSM (Customer Service Management), as part of an implementation team. This role will lead all process changes aspects of the project/solution delivery and maintain trusted advisor status with the customer throughout the engagement. The BPC will be accountable for working with and advising...
Taking initial telephone inquiries and troubleshooting relatively simple hardware, software, or network problems. Monitor incoming tickets and alerts in the ServiceNow system and respond accordingly. Document all customer interaction with high attention to detail and accuracy. Update all tickets according to Service Level Agreements (SLA). Understand and follow Crossfuze's Delivery Process: incident management, problem management and change manag...
Taking initial telephone inquiries and troubleshooting relatively simple hardware, software, or network problems. Monitor incoming tickets and alerts in the ServiceNow system and respond accordingly. Document all customer interaction with high attention to detail and accuracy. Update all tickets according to Service Level Agreements (SLA). Understand and follow Crossfuze's Delivery Process: incident management, problem management and change manag...
Taking initial telephone inquiries and troubleshooting relatively simple hardware, software, or network problems. Monitor incoming tickets and alerts in the ServiceNow system and respond accordingly. Document all customer interaction with high attention to detail and accuracy. Update all tickets according to Service Level Agreements (SLA). Understand and follow Crossfuze's Delivery Process: incident management, problem management and change manag...
We are seeking an IT Deployment Analyst to join our Hardware End User Computing team at Virteva in Minnetonka, MN. As a key member of this team, you’ll be responsible for ensuring that our customer’s IT hardware equipment gets configured correctly and shipped on time for an excellent user experience. You’ll work with technology such as laptops, desktops, workstation peripherals, the ServiceNow platform, multiple different customers in different v...
Crossfuze is recruiting for an Account Executive to join our sales team. As an Account Executive at Crossfuze, you will play an important role contributing to the company's sales success. Working with prospective and existing Crossfuze customers, you will be responsible for selling professional services related to the ServiceNow platform, and associated ServiceNow software licensing. Creating and executing sales plans to consistently achieve or e...
