Manager Fiber Enterprise Sales

Position Title: Manager Fiber Enterprise Sales (M2)

Company Summary

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

Role

Crown Castle is seeking an enterprise fiber sales manager with extensive industry, sales and management experience and knowledge. The Manager of Fiber Enterprise Sales will be responsible for setting and implementing sales objectives and initiatives, and facilitating the development of the sales team in building relationships with existing Enterprise accounts; specifically, the ability to leverage existing relationships into new opportunities.

Responsibilities

• Directs and oversees a Regional Sales team
• Responsible for setting and implementing sales objectives and initiatives
• Sets short and long-term sales strategies and evaluates effectiveness of current sales programs
• Facilitates the development of the sales team in building relationships with existing Enterprise accounts; specifically, the ability to leverage existing relationships into new opportunities
• Trains sales team in solutions selling methodology
• Develop team to close opportunities and drive revenue
• Recommend product or service enhancements to improve customer satisfaction and sales potential
• Defines territory and acts as an escalation point for sales team and customers
• Provides accurate sales forecasts
• Leads team through the on-going goals and performance management process
  
  

Education/Certifications

• Bachelor’s degree or equivalent experience required
  
  

Experience/Minimum Requirements

• Recent Sales Management Experience
• Minimum 7 years’ experience in telecommunications sales environment
• Ability to recruit and develop a professional sales force in a minimum period of time
• Successful sales track record in vertical markets and/or strategic accounts
• Must have a proven track record of building and executing sales strategies to penetrate, close, and manage business in accounts
• Microsoft Office experience
• CRM Tools
  
  

Expectations

• Proven Leadership experience
• Works closely with Marketing and Inside Sales on lead generation programs
• Proven planning skills with demonstrated ability to identify resource requirements, plan appropriately for problems, and to lobby and rally management and external organizations for support
• Must be recognized as a team player having the ability to influence peers and superiors to accept a point of view, adopt a specific agenda, or take a course of action to achieve Crown Castle goals
• Superior customer care, entrepreneurial attitude and ownership of strategic accounts
• Professional demeanor and poise, with the tenacity and perseverance to realize complex challenges, mandatory
• Requires a professional demeanor with strong communications skills – verbal and written; heavy prospecting requirement
• Self-Starter
• Telecommunications or communications networking experience with emphasis on metropolitan area networking services; SONET, DWDM, Ethernet, IP etc.
  
  

Organizational Relationship

Reports to: Fiber Sales Managing Director

Title(s) of direct reports (if applicable): Account Executive, Associate Account Executive, National Account Executive, Strategic Account Executive

Working Conditions: This role falls into our hybrid work model working in the office Tuesdays, Wednesdays, and Thursdays. On Mondays and Fridays, teammates on the hybrid schedule will have the option to work from the office or home. There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.

The salary range offered for this position is $104,800- $144,100 annually. A candidate’s offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives. Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees will also receive a minimum of 18 days of paid time off each year and 12 paid holidays throughout the calendar year.

Additional Information: Pursuant to the Los Angeles County and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Engage with customers face to face at their workplace or off-site location. Subject to local and state eligibility, a pre-employment background check will be conducted for criminal convictions, including misdemeanors and felonies related to violence or possession of weapons.