Experience - 8 Years. Location - Hanover, Maryland. 1) Providing Tier 1 and Tier 2 IT support to customers in a Service Desk environment. 2) Troubleshooting PC hardware and software in a Microsoft networked environment. 3) Microsoft Active Directory user and device management. 4) Repairing, installing, upgrading, and reconfiguring. 5) PCs. 6) Laptops. 7) Stand-alone and networked printers. 8) Stand-alone and networ...
. Work Location : Hanover MD. Experience : 5 Years. Provide IT system, hardware, and software support for various IT systems. Provide support, management and installation services for desktop and server operating systems such as. Microsoft Server. Manage/administer virtualization platforms such as VMware. Perform other related duties as assigned by MDTA Division of Information Technology management. . . Should have at least three (3) years’ exper...
Work Location : Hanover MD. Experience : 5 Years. JOB DESCRIPTION. Answer service desk calls and log each one into the IT service desk system (presently IBM Maximo. Respond to emails in the service desk mailbox and log into the IT Service Desk system (presently IBM Maximo. Review call history, assess the problem, resolve the problems, and document in the IT Service Desk system. Ensure that all workstations (laptop and desktops) have current drive...
Work Location : Hanover MD. Experience : 5 Years. JOB DESCRIPTION. Answer service desk calls and log each one into the IT service desk system (presently IBM Maximo. Respond to emails in the service desk mailbox and log into the IT Service Desk system (presently IBM Maximo. Review call history, assess the problem, resolve the problems, and document in the IT Service Desk system. Ensure that all workstations (laptop and desktops) have current drive...
Work Location : Hanover MD. Experience : 5 Years. JOB DESCRIPTION. Answer service desk calls and log each one into the IT service desk system (presently IBM Maximo. Respond to emails in the service desk mailbox and log into the IT Service Desk system (presently IBM Maximo. Review call history, assess the problem, resolve the problems, and document in the IT Service Desk system. Ensure that all workstations (laptop and desktops) have current drive...
Duties/Responsibilities. Team Management: Provide administrative assistance to the ISO Program Director, including scheduling. meetings, managing correspondence, and organizing documentation related to program activities. Policy Development: Contribute to the development and refinement of information security policies. standards, and guidelines to ensure alignment with industry best practices and regulatory requirements. Service Delivery: C...