What are the responsibilities and job description for the Clinic Scheduler position at ctclusi-int?
Job Description:
SUMMARY
The Clinic Scheduler is responsible for coordinating with multiple departments, physicians, and facilities to provide timely access to specialty care. The Clinic Scheduler coordinates all clinic visits along with all outpatient procedures at Three Rivers Health Center to include diagnostic testing, outside referral management, including the care provided in the clinic setting.
PRINCIPAL ACTIVITIES & RESPONSIBILITIES
- Coordinates and schedules all clinic visits and outpatient procedures; including the detailed completion of orders and requests to include pre-certifications for diagnostic testing as required.
- Collaborate with the medical team to optimize scheduling and accommodate patient needs.
- Processes patient recall in a timely manner to include recall notification for patient, scheduling upcoming clinic appointments, testing and/or procedures.
- Answers and directs all incoming clinic phone calls, checks voicemail and fax for messages.
- Warmly greets and registers patients for clinic visits, verifying insurance, demographic information and updating as needed.
- Receive cash and insurance payments, prepare deposits and daily deposit summaries.
- Prepare patient charts for appointments ensuring accurate and complete information is ready for patient’s visit.
- Assist in managing appointment reminders and follow-up calls to reduce no-shows.
- May perform additional duties within position scope to support efficient operations within the Clinic
- Ensures strict adherence to confidentiality policies and HIPAA guidelines.
- Comply with the Three Rivers Health Center Compliance Program including but not limited to, the Code of Conduct, all related federal, state, local laws and regulations.
PHYSICAL & MENTAL DEMANDS
- Must be able to walk, talk, hear, use hands to handle, feel or operate objects, tools, or controls, and reach with hands and arms.
- Must be able to work on a computer to fulfill the job requirements.
- Vision abilities required by this job include close vision and the ability to adjust focus.
- Must be willing and able to work long hours, which may include evenings and weekends.
WORKING CONDITIONS & ENVIRONMENT
- Varied activities including standing, walking, reaching, bending, lifting.
- Must have a private space to work so the employee can comply with HIPAA guidelines.
- May be required to attend meetings, conferences and Tribal events.
JOB LOCATION
Three Rivers Health Center
150 S. Wall Street
Coos
Bay, Oregon 97420
Apply online @
www.ctclusi.org
Open until Filled
