What are the responsibilities and job description for the Front Desk Concierge (Friday, Saturday, Sunday 11p-7a) position at Culpepper Garden?
Overview
We are seeking a professional and friendly Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk.
Responsibilities
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls, take messages, and redirect calls as needed
- Manage reservations and check-in/check-out processes
- Handle customer inquiries and provide accurate information
- Assist with administrative tasks such as data entry, filing, and photocopying
- Maintain a clean and organized reception area
- Utilize office management software for scheduling appointments and managing records
Qualifications
- Proven experience as a Front Desk Agent, Receptionist, or similar role
- Knowledge of office management and basic bookkeeping
- Excellent communication and customer service skills
- Proficient in Google Suite and other office software
- Strong organizational and time management skills
- Ability to multitask and prioritize tasks effectively
- Previous experience as a Dental Receptionist or in customer support is a plus
- Familiarity with phone etiquette and clerical procedures
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Expected hours: 8 – 16 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Overnight shift
- Weekends only
Work Location: In person
Salary : $17 - $19