Administrative Assistant - Aging & Community Services

Department: Cumberland County Aging & Community Services

Address: 1100 Claremont Road, Carlisle, PA 17015

Work Hours: 8:00 am - 4:30 pm - Monday through Friday (75 hours bi-weekly) – 1 hour lunch

Position Type: Non-Exempt/Full Time

External or Internal: External

Position Code: OA3015

Position: Administrative Assistant

Salary: $17.98 per hour/$35,061.00 per year

5 Factor Grade and Step: Grade 103 - Step 1

Posting Period: January 3, 2025 – January 12, 2025

Recruitment Methods:

• Transfer
• Lateral
• Reassignment
• Voluntary Demotion
• Promotion

Job Description:

OVERALL OBJECTIVE OF JOB:

Ensure efficient Agency operations by providing administrative assistance and support to various programs. Maintains knowledge in multiple programs within Aging and Community Services to be able to provide appropriate technical assistance.

ESSENTIAL FUNCTIONS OF JOB:

1. Receive assessment requests, reviews for accuracy and contact requester to receive missing information, determine and assign to appropriate assessor.

2. Provide customer service and information as first point of contact for the Agency when acting as primary backup to the receptionist.

3. Track incoming calls into SAMS system and direct to appropriate staff.

4. Oversee and process incoming and outgoing departmental communications to include mail, faxes and email.

5. Provide administrative support to all departments within the agency.
6. Procures providers for consumers new to service to fulfill service orders developed by Care Managers.
7. Processes and maintains electronic files and data into SAMS and Laser fiche.
8. Review FED determination and associated paperwork for completeness and accuracy and identifies discrepancies for incomplete information prior to dissemination.
9. Complete Desk Reviews for assessment process.
10. Assist Director with Advisory Board scheduling and planning. Takes and distributes minutes.
11. Implementation of Spelling Bee and Senior Games to include planning and point of contact.
12. Receives Farmer’s Market applications, determines eligibility and distributes the vouchers.
13. Manages social media and website for the agency.
14. Backup to enter invoices into Lawson and complete purchase requisitions.
15. Support Homeless Assistance Program as needed

OTHER DUTIES OF JOB:

1. Receive certification for the PA Individualized Assessments database.

2. Manage staff appointment for PA Medi as needed.

3. Uses computer and other office equipment.

4. Receive Protective Services training.

5. Performs other job-related functions as required.

QUALIFICATIONS:

EDUCATION/TRAINING:

High School Diploma

WORK EXPERIENCE:

Minimum two years business/clerical/computer training experience

Currently County Employees will follow the County Promotion/Demotion Policy.

If you are contacted for an interview and need accommodations for the interview due to a disability, please advise the interviewer of the accommodations you require well in advance of the scheduled date.

Submit an electronic application online at www.cumberlandcountypa.gov by 11:59pm, January 12, 2025, the closing date of this announcement. Applications received after the closing date will not be accepted. Additional information may be obtained by calling Kim Winton at 717-240-6110.

CUMBERLAND COUNTY IS AN EQUAL OPPORTUNITY & AFFIRMATIVE ACTION EMPLOYER