What are the responsibilities and job description for the Caseworker III- Protective Services Investigator- Aging and Community Services position at Cumberland County?
Job Summary :
Responsible for all aspects of Protective Services and Guardianship programs, including investigating and evaluating situations involving adult abuse, neglect, exploitation, or abandonment; instituting corrective action and arranging for services for clients.
Position Information :
Department : Cumberland County Aging & Community Services
Address : 1100 Claremont Road, Carlisle, PA 17015
Work Hours : 8 : 00 am - 4 : 30 pm - Monday through Friday (75 hours bi-weekly) – 1 hour lunch
Position Type : Exempt / Full Time
External or Internal : External
Position Code : OA3022
Position Title : Caseworker III- Protective Services Investigator
Salary : $30.37 per hour / $59,221.50 per year
5 Factor Grade and Step : Grade 112 - Step 1
Posting Period : January 16th, 2025 – January 26th, 2025
Recruitment Methods :
- Transfer
- Lateral
- Reassignment
- Voluntary Demotion
- Promotion
Job Description :
OVERALL OBJECTIVE OF JOB : Responsible for all aspects of Protective Services and Guardianship programs, including investigating and evaluating situations involving adult abuse, neglect, exploitation, or abandonment; instituting corrective action and arranging for services for clients.
ESSENTIAL FUNCTIONS OF JOB :
Protective Service Case Management
Receive referrals, evaluate information, and determine if level of risk is high enough to warrant protective case management. Gather demographic data, and other information about the alleged victim’s family, health care needs and environment. Do a preliminary assessment of the alleged victim’s safety, possible risks to the investigator or other factors; determine need for emergency intervention. Coordinate actions with law enforcement personnel, District Attorneys, or other community partners to arrange for victim’s safety and security. Give consultative or expert opinions to prosecutors and judges on adult abuse or neglect. Determine need for and obtain restraining orders to protect victims. Evaluate the victim’s support systems, capacity to remain safe or make their own decision, take care of their own needs, or ability to protect her or his own interests. Develop and manage case plans that arrange for needed services, alternative living arrangements such as assisted living facilities, or personal care. Monitor progress and well-being of people under case supervision; refer cases to other agency case managers or community partners for on-going support and supervision.
Visit people in their homes to monitor living conditions. Intervene in situations where adults are at high-risk of abuse or neglect within their living situations; develop a service care plan to address the individual’s needs; arrange for services to stabilize the individual’s situation; monitor case for a period and adjust service care plans; refer to community organizations for follow-up or other case managers for on-going case supervision. Input information into various databases and electronic systems and write reports.
Investigation
Investigate complaints of alleged abuse or neglect of older adults, independently living in the community or in care facilities. Plan the scope and direction of the investigation. Interview the alleged victims, alleged perpetrators, and witnesses. Review documents and records such as medical or financial records of alleged victims. Construct and organize detailed financial transactions from disorganized or incomplete records. Collect and analyze physical and documentary evidence. Apply statutes and facility regulations to investigative situations and determine a finding. Evaluate evidence and address issues that arise during the investigation. Determine relevance, reliability, and credibility of gathered information and evidence.
Decide when appropriate to contact law enforcement personnel, and then coordinate investigations with them. Support criminal cases by providing investigative information. Write investigative reports that include summary of evidence and witness statements, conclusions, and recommended action. Testify in court, before grand juries, trials, and hearings. Give sworn depositions.
Community Education
Identify community awareness needs in prevention, identification and reporting of suspected adult abuse or neglect. Prepare and deliver training or presentations on abuse prevention to financial institutions, and community, professional, regulatory, or law enforcement partners. Give information to the public and community organizations on issues of adult care, agency programs or available resources. Participate on local multi-disciplinary teams. Present information at health fairs and other educational forums.
OTHER DUTIES OF JOB :
QUALIFICATIONS :
Minimum Education, Experience and Training : One year as a Caseworker II including one year direct aging casework experience; OR three years of experience in public or private social work, including one year of direct aging casework experience and a bachelor's degree which includes or is supplemented by 12 semester hours of college level courses in sociology, social welfare, psychology, gerontology, or other related social sciences; OR two years of experience in public or private social work including one year of direct aging casework experience and a bachelor's degree with a social welfare major; OR an equivalent combination of experience and training including successful completion of 12 semester hours of college level courses in sociology, social welfare, psychology, gerontology, or other related social sciences including one year direct aging casework experience.
Current County Employees will follow the County Promotion / Demotion Policy.
If you are contacted for an interview and need accommodations for the interview due to a disability, please advise the interviewer of the accommodations you require well in advance of the scheduled date.
How to Apply
CUMBERLAND COUNTY IS AN EQUAL OPPORTUNITY & AFFIRMATIVE ACTION EMPLOYER
Medical Benefits :
Retirement Benefits :
Paid Time Off :
Additional Benefits :
Salary : $59,222
