Events Coordinator

Description:

Position Title: Events Coordinator

Accountability: Events Coordinator reports to the Director of Events

Job Classification: Part-time, hourly, non-exempt

About: Daniel Stowe Botanical Garden inspires a love of nature and its beauty through unforgettable outdoor experiences. The nearly 400 acres of Daniel Stowe Botanical Garden provides visitors with a chance to reconnect with nature in all seasons. The property welcomes guests to spectacular gardens, a conservatory dedicated to the display of tropical plants and orchids, sparkling fountains, nearly 6 miles of trails and a dog park.

The Events Coordinator is responsible for providing logistical support for private events, public events, community fairs, meetings, and other select programs at the Garden. This role is a critical member of the events team, coordinating and welcoming prospective rental clients, providing pre-event logistics, on-site set-up, event oversight, and post-event breakdown with an emphasis on wedding venue rentals. An ideal candidate will have excellent interpersonal skills, a proven ability to collaborate, and the ability to prioritize and multi-task to represent the Garden in its highest form.

This position requires working a non-uniformed schedule and will vary weekly. Working nights and / or weekends is a requirement for this position.

Responsibilities:

• Understands the importance of each guest to the Garden and drives excellence to ensure an optimal experience in every way.
• In partnership with the Private Events Manager and / or the Public Events Manager:
• - Schedules and hosts site tours with prospective private event clients in partnership with Event Sales Manager.
• - Assists with the coordination of public and private events.
• - Acts as the day-of and on-site contact person for private and / or public events.
• - Effectively manages all aspects of operational set-up and breakdown of events to include but not limited to, IT equipment, linens, tables, chairs, tents, and podiums, ensuring all event logistical needs are met.
• - Anticipates customers’ needs, responding promptly and acknowledging guests, and vendor requests.
• - Monitors and handles guests concerns and complaints, instantly acknowledging and solving issues or concerns.
• - Proactively handles and troubleshoots any logistical issues that arise pre, during, and post event.
• Assists with overseeing the security of the Garden and grounds including the management of gate opening and closures pre and post event.
• Assists with inventorying proper stock and maintenance of supplies for specific programs and events as needed, alerting the appropriate person when supplies are low or damaged.
• Collaborates and communicates in a professional demeanor with other Garden employees and outside vendors, as well as guest ensuring quality of service and adherence to all applicable federal, state, and local safety & health regulations and Garden standards.
• Identifies situations which compromise the Gardens standards and perform and/or delegates tasks as needed.
• Exemplifies the Garden Mission Statement and supports staff, departments and leadership in pursuing and achieving goals.
• Performs any other duties needed to help drive to our vision, fulfill our mission, and abide by our values.
• Exemplifies the Garden Mission Statement and supports staff, departments and leadership in pursuing and achieving goals.
• Performs any other duties needed to help drive to our vision, fulfill our mission, and abide by our values.

Requirements:

• Exhibits a passion for the mission of Daniel Stowe Botanical Garden.
• Successfully pass a standard background review.
• Able to work nights, weekends, and some holidays.
• Must be willing to serve all guests equally regardless of their race, color, religion, national origin, age, gender, marital status, disability, veteran status, genetic information, gender identity and/or sexual orientation.
• Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.???
• - Regular standing, walking, lifting, carrying, grasping, pushing and pulling.
• - Frequent sitting, bending, and reaching.
• - Occasional balancing and kneeling.
• - Ability to lift 30 pounds.

Experience & Education:

• High school diploma or equivalent preferred.
• Experience with customer service, logistics, and problem solving.
• Excellent interpersonal skills and the ability to interact with a diverse audience.
• Enthusiastic, energetic, and inviting.
• Exceptional communication and organizational skills.
• Ability to work in a team yet also independently.

Daniel Stowe Botanical Garden Core ValuesWe are an organization of integrity.We are a balanced & inclusive team.We will foster each other’s growth & wellbeing.We will use imagination to fuel innovation.We will act with intention & initiative.
Daniel Stowe Botanical Garden provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.