• Create digital content including invitations, PPTs, graphic images, infographics, social quotes, brochures, one pagers, videos (including TikToks, Meta Reels, YouTube shorts), etc.
• Post social media content natively and through our social media scheduling platform.
• Support needs for collateral pieces, advocacy tool kits and editorial content planning, managing timelines, working cross-departmentally on scheduling and promotion.
• Provide assistance on storytelling to staff, guest authors, and stakeholders in support of Defenders’ external affairs and brand awareness endeavors.
• Coordinate with the Director of Marketing to track performance of defenders.org website pages and social media accounts; provide regular updates on analytics and trends in support of content strategy.
• Regularly review websites of other organizations (nonprofit and commercial) to identify emerging trends and best practices, use this intel to help strategize new content for website, plan layout and execute formatting.
• Perform all other work-related duties as assigned.

Knowledge, Skills, Abilities for All Defenders 

• Ability to accurately maintain electronic and physical records
• Anticipate and meet the needs of internal and/or external stakeholders delivering excellent service

• Ability to clearly and accurately communicate with internal and external stakeholders
• Ability to articulate complex ideas clearly, accurately and concisely
• Ability to convey effective messages to broad and diverse constituencies
• Ability and willingness to effectively represent Defenders’ interests in external environments
• Ability to exert influence and build consensus with internal and external stakeholders

• Ability to handle sensitive and confidential matters with discretion
• Strong research and data analysis skills, including ability to gather and synthesize information from multiple sources to produce high quality work products in a consistent, efficient, accurate, and timely manner
• Creative problem-solving and troubleshooting skills with willingness to experiment and innovate new methods.
• Facilitate and promote the integration of diversity, equity, and inclusion strategies into Defenders’ work.

• Ability to work well under pressure and tight deadlines while balancing competing assignments
• Ability to remain flexible and adaptable to shifting priorities while remaining responsive to urgent requests
• Ability to take ownership of a project or process and to use problem solving skills to resolve issues
• Ability to manage deadlines on multiple cross-functional projects in a dynamic environment
• Demonstrated ability in managing competing interests on complex issues

• Experience developing a wide variety of written copy, including blog posts, articles, presentations, website content and more;
• Experience managing website content using content management systems such as Drupal, Magento, etc.;
• A knack for translating complex, dense, or otherwise challenging issues into clear, concise, messages for varied audiences;
• An aptitude for working with a wide variety of staff to help shape and revise communications products as needed;
• The ability to manage competing project deadlines and deliverables on tight timelines;
• A healthy appetite for news and information, especially related to environmental and wildlife trends, issues, politics, and policy;
• The desire to work with a cross-functional, integrated team to deliver excellent products;
• A commitment to uphold and defend the highest levels of ethical conduct;
• Experience in the digital world and affinity to new technologies is a plus;
• Experience with photography or graphic design;
• A desire to work in a fun, fluid, and fast-paced organization;
• Respect for a culturally-diverse team.