BDC Representative

Business Development Center Representative

Job Summary:

Our dealership is seeking a dynamic team member with a proven track record in a new & used car automotive environment for our family-owned and operated dealership. We are hiring an experienced BDC Sales Representative to join our team! Now is the time to take your career to the next level. Prospective candidates will possess a desire to be the best of the best. We are focused on the customer and focused on your long term success.

Qualifications:

• High School Diploma or equivalent, required
• Minimum 1 year of Automotive BDC experience (Preferred)
• Minimum 1 year of working experience of over the phone customer service experience
• Excellent telephone, writing and typing skills
• Must be able to work weekends
• Must have a drive, passion and confidence to be successful
• Professional appearance and work ethic a must
• Bilingual, (Preferred but not necessary)
• Ability to multi-task in a demanding environment
• Team oriented, flexible and focused on maintaining a high level of customer service

Responsibilities, but not limited to:

• Follow up with prospective customers in response to their email on our website.
• Coordinates questions and issues with the appropriate department personnel.
• Provides administrative assistance as needed.
• Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed.
• Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction.
• Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
• Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
• Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals.
• Provide service management information by completion reports.
• Attend service meetings and training sessions as required.
• Follow all company policies and procedures.
• Performs other duties as assigned.
• Periodically conduct physical inventory of merchandise.

Apply today and find out all our dealership has to offer!

We are an equal opportunity employer committed to fostering an inclusive and supportive work environment.

Paid Training: Yes

Management: Sales Manager

Work Remotely: No

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays

Supplemental Pay:

• Bonus opportunities
• Commission pay

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• San Bernardino, CA 92405 (Required)

Ability to Relocate:

• San Bernardino, CA 92405: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $20