Shipping and Receiving Lead

Job Summary: The Shipping & Receiving Team Lead is responsible for supervising and guiding the daily operations of the shipping and receiving department to ensure timely deliveries and customer satisfaction. Working closely with the Shipping & Receiving Manager, the Team Lead will help prioritize shipments, streamline workflows, and enhance overall efficiency. Additionally, they will serve as a key point of contact and support for Shipping & Receiving Specialists, providing direction and assistance as needed to maintain optimal performance within the department.

Essential Duties and Responsibilities:

• Supervise daily operations of the Shipping and Receiving Department.
• Provide guidance to Shipping and Receiving Specialists, ensuring tasks are completed efficiently and accurately.
• Train new employees and provide guidance and ongoing development as needed.
• Monitor the accuracy of shipments, ensuring proper labeling, packing, and documentation.
• Perform quality control checks on incoming and outgoing goods to verify the condition and specifications.
• Identify inefficiencies in the shipping and receiving process and work with the team to resolve them.
• Follow and adhere to all company and customer shipping instructions, policies, and procedures.
• Collaborate with Production Supervisors to ensure manufacturing jobs are completed on time and prepared for shipment.
• Work closely with other departments to ensure that shipping deadlines are met and operations run smoothly.
• Track outgoing shipments to ensure they are on schedule, properly packaged, correctly labeled, and meet customer expectations for quality.
• Accurately complete all necessary documentation for shipments, ensuring compliance with company and customer requirements.
• Process outgoing shipments using various shipping software (UPS, FedEx, etc.) and customer portals.
• Prepare all outbound pallets for shipment, including finishing, wrapping, and palletizing products to meet shipping standards.
• Maintain a clean and safe working environment, ensuring that safety standards are followed at all times.
• Use ERP systems, Microsoft Office software (including email, Word, Excel), and other tools to support daily operations and communication.
• Other duties as assigned.

• High School Diploma or equivalent.
• A minimum of three (3) year experience working in shipping/receiving.
• Valid Driver’s License with a good driving record.
• A DOT Card or ability to pass DOT physical and driving test.
• Proficient in PC and database programs; experience with internal ERP systems, printing labels, word processing, and spreadsheets.
• Ability to communicate effectively, both verbally and via email.
• Basic measuring skills and ability to conduct visual quality inspections of incoming materials.
• Ability to work effectively within a team environment.
• Strong ability to prioritize and manage multiple tasks simultaneously.
• Familiarity with domestic and international shipping procedures.
• Strong attention to detail in all aspects of work.
• Experience in operating forklifts and electric pallet jacks.
• Strong math aptitude for shipping calculations and inventory management.
• Proficiency with FedEx Ship Manager® and UPS WorldShip® software.
• Ability to work independently and with minimal supervision.