Part Sales Phone Representative

Part Sales Phone Representative

Diamond Mowers Parts is a leading provider of high-quality parts for Diamond Mowers. We pride ourselves on our commitment to excellence and customer satisfaction. Our team is dedicated to ensuring that our clients receive the best products and services in the industry. We are seeking a dynamic and results-driven Part Sales Phone Representative to join our team. We are looking for someone highly motivated who is ready to take their income to the next level. This role will focus on developing and managing our dealer network to drive parts sales and enhance our market presence all while making outbound calls. The ideal candidate will have a strong background in sales, dealer management, and a deep understanding of the parts market.

Key Roles

• Part Sales Phone Representatives performs various functions in ensuring effective promotion and marketing of Diamond Mowers products and services using the telephone.
• They would be expected to achieve set daily, weekly, and monthly sales goals.
• Their duties may also include creating contracts and providing customers with quotes; as well as ensuring timely follow-up on leads
• This person should be detail-oriented and a self-motivated individual.

Responsibilities

• Dealer Network Development: Identify, recruit, and onboard new dealers to expand our network via the phone.
• Relationship Management: Build and maintain strong relationships with dealers to ensure their success and satisfaction and meet sales targets.
• Market Analysis: Conduct market analysis to identify opportunities for sales and areas for improvement.
• Performance Monitoring: Monitor dealer performance and provide feedback and guidance to help them achieve sales targets.
• Promotional Activities: Plan and execute promotional activities and campaigns to boost parts sales.

Qualifications

• Experience: Previous experience in phone sales, or a related field, preferably in the heavy equipment or automotive industry.
• Skills: Strong sales, communication, and relationship-building skills.
• Knowledge: Understanding of mower and heavy equipment parts and the dealer network a plus.
• Strategic Thinking: Ability to develop and implement effective sales strategies.
• Problem-Solving: Strong problem-solving skills and the ability to work independently.

Location and Hours:

Location: 60^th St

Hours: 8:00-5:00

Days of Shift: Monday-Friday

A full benefits package is available for all full-time employees.

Exhibit Diamond Company Values:

CUSTOMER FOCUSED

• Meeting and exceeding internal and external customer expectations is the responsibility of everyone.

• We are committed to being a World Class organization and the greatest partner to our customers.

• We will listen, support, engage with empathy, our work must drive the success of our internal and external customers and team members.

ACCOUNTABILITY

• We will be responsible for the commitments we make, and the expectations placed on us.

• When we fail, we will own it, learn from it and make the appropriate changes.

• We will act with exceptional integrity in everything we do.

• We will be open to receiving and giving feedback.

TEAM PLAYER

• Teamwork and clear communication are paramount to our success.

• We will seek and provide constructive feedback to one another, work as a collaborator, treat peers with respect and dignity, engage all team members as partners to solve problems and support one another with a positive attitude.

SAFETY

• We believe safety must be at the forefront of all our decision-making.

• We will proactively invest in safe solutions and act consciously every day to keep ourselves, team members and customers safe.

GRIT

• We have the passion, determination and work ethic that gives us the ability to push through, to get to the end goal and recognize the obstacles we have overcome along the way.

• When we tackle a difficult situation, we are determined to never give up and be the best in the industry.

Diamond Mowers is an EEO/AA Employer M/F/Disability/Vet.