Responsibilities and Duties. Perform Post Sale Confirmation Calls. Provide timely, proactive customer updates. Assist with customer unit swaps due to pre-delivery issues as directed by the QA/CSM. Delegate customer service issues to the appropriate departments. Other duties as assigned by management. Work Schedule will be: 7:00am to 3:30pm Monday through Friday. Overtime is on an as needed basis with prior approval of the General Manager. Job Typ...