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Dividend - LOB Business Analyst I

Dividend
Austin, TX Full Time
POSTED ON 2/21/2025
AVAILABLE BEFORE 3/21/2025
About Dividend

At Dividend, we question convention, reward creativity, and always welcome new ideas. We are hungry to win, happy to help, and determined to succeed. Every day, we get to see the impact we've had on our customers, our partners, and on the world around us. So, take a look and see if you think you'd be a good fit for Dividend.

About Dividend:

Founded in 2013 in San Francisco, Dividend is a leading fintech point-of-sale lender for residential solar and home improvement financing. We created an easy straightforward process that enhances installer’s ability to close deals fast, and help borrowers finance their projects seamlessly.

In May 2022, Dividend Finance became a division of Fifth Third Bank. We understand you’re investing your time, energy and experience into our company, so it’s important to us that we also invest in you. We aim to be the best part of your career journey through career development, a competitive benefits package, a flexible work schedule, a generous time away policy, and a company culture that fosters authentic work relationships, bold ideas, and empowered customers.

Our team is growing:

Assist in defining application and project scope/objectives through research, fact-finding, and applying a basic understanding of business, applications, and industry requirements. Coordinate business requirements definition ,development, testing, implementation and support for new and existing systems. Identify research and analyze production problems, develop solutions and coordinate resolutions.

As a Dividend and Fifth Third Bank team member, you will be responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

A day in the life:


  • Review operational procedures and methods and recommend changes for Improvement with an emphasis on automation and efficiency.
  • Plan, Test, and implement new applications, enhancements and/or conversions.
  • Analyze data to determine potential issues for post conversion Process. make recommendations to management for options to Resolve Outstanding issues.
  • advise of process improvements, documentation enhancements, and system control improvements to enhance Processing capabilities and minimize risk.
  • Participate in project work, including analysis, requirements definition and testing.
  • partner with the technical areas in the research and resolution of system and process problems.
  • May Serve as administrator for databases and applications used in the department.
  • Serve as subject matter Expert for Customers and facilitating customer Issue resolution.
  • assist in Monitoring system and operational Controls identifying areas of risk and suggesting possible improvements.
  • Other projects as assigned.


Our newest teammate will have:


  • Bachelors degree or equivalent work experience.
  • Minimum 2 years work experience in banking, financial services or operations. Project management experience preferred.
  • Strong verbal and written communication skills; ability to communicate with discretion.
  • Ability to persuasively Communicate ideas to other area managers and upper management.
  • high level of analytical and technical skills required to interpret and Analyze system data.
  • Deadline and task-driven.
  • proven problem-solving skills.
  • Strong multi-tasking skills.
  • Advanced PC skills, specifically with Word, and Excel spreadsheets, downloading, importing and exporting files. experience with access, PowerPoint, and Outlook preferred.
  • Ability to work with minimal supervision.


Dividend - LOB Business Analyst I

Total Base Pay Range 47,100.00 - 94,200.00 USD Annual

LOCATION -- Austin, Texas 78727

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Salary : $47,100 - $94,200

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