Technology Operations Manager

If you're good at what you do, you can work anywhere. If you're the best at what you do, come work for Doma Technology LLC.

About Us 

Doma Technology LLC offers solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly simpler and more efficient, reducing cost and increasing customer satisfaction.

Our Values

• Obsessively Entrepreneurial - We encourage calculated risk-taking, and we know that some of our best learning happens by making mistakes along the way.
• People First - We communicate with honesty and respect to our customers, colleagues, and partners.
• Better Together - We believe diversity, equity and inclusion creates value through the differences in our backgrounds, experiences, and perspectives.
• Act with Integrity - We hold ourselves to the highest ethical standards in all of our business practices.
  
  

Technology Operations Manager

Doma Technology, LLC is seeking a Technology Operations Manager. As part of the Doma Technology team, you will be focused on building, implementing, and introducing a new way of processing title and escrow transactions. The key software platform that you would help oversee allows Doma Technology to drive change within the title and escrow industry. As the Technology Operations Manager, you will be responsible for driving the product development and strategy as it pertains to all elements of a title and escrow transaction.Responsibilities

• You will measure success by the amount of seamlessness and customer delight you drive, helping to transform title and escrow processes to allow for faster, more accurate and seamless transaction processing.
• You are comfortable in an ambiguous and fast-changing environment and will be able to translate product vision and stakeholders' feedback into clear product goals and timelines for your team.
• You will be able to drive product vision and strategy and identify requirements for new software capabilities that streamline the title and escrow process.
• You will be responsible for ensuring that Doma Technology's title production systems support all title and escrow functions. Special consideration should include security & compliance, client support, operational workflows, and expansion of geographic footprint for title and escrow processing.
• You will ship automated and integrated solutions to build a best-in-class title and escrow transactional platform.
  
  

Required Skills & Experience

• 5 years of relevant experience in title and escrow software implementation. Relevant Skills:
• You have extensive experience in the title and escrow field, specifically surrounding title production applications administration and implementation.
• Experience implementing software or processing purchase transactions for many states.
• You have managed multiple, critical enterprise level initiatives to ensure product is shipped accurately and on time.
• Understand complex problems and identify potential technological solutions to resolve.
• Able to prioritize constantly changing priorities based on potential business value and risk to the company.
• Able to operate independently with little management oversight.
• Are a leader who gains respect from various stakeholders within the company.

• Strengths aligned with our needs:
• Creative ideation: Dreaming up solutions and experiences that surprise stakeholders and clients. For instance, inventing the automobile vs inventing a better saddle.
• Business acumen: Using data and judgement to identify the opportunities with the highest business impact.
• Technical problem-solving: Working with multiple stakeholders to solve technically complex challenges and build an enterprise level transactional management system.
• Collaboration skills: Being able to facilitate a diverse group of stakeholders to make a high-stakes decision.
• Communication skills: The ability to clearly articulate a strong strategic narrative and work through disagreements.
  

Shown below is the lowest to highest base salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the base salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. At Doma, compensation decisions are dependent on the facts and circumstances of each case.

This job is also eligible for the following compensation components: Bonus & Equity

The base salary range for this role is shown below:

$113,800—$213,700 USD

How we'll value you and make your life a bit easier:

We offer a comprehensive package of benefits to eligible employees: medical/dental/vision insurance, 401(k), generous vacation time, and paid bonding leave.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

We believe the most valuable investment we can make is to build an outstanding team of colleagues and leaders who are passionate about our mission.

We currently offer the following benefits to all Full-Time employees:

• Work/Life Balance - We encourage taking Paid Time Off (PTO)!
• 12 Weeks of Paid Family Bonding Leave (Maternity and Paternity)
• Incredible medical, dental, and vision benefits options to allow you to customize to you and your family's needs that all start on your first day of employment
• Flexible Spending Account (FSA) & Health Savings Account (HSA)
• 401K with company match program
• Tuition Reimbursement
• Short-Term & Long-Term Disability
• Commuter Flexible Spending Account (i.e. Transit or Parking)
• Supplemental Life and AD&D Insurance
• Auto & Home Insurance Group Life Insurance
• Critical Illness, Injury and Hospital Insurance 
• Pet Insurance
  
  

We believe in Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.