What are the responsibilities and job description for the Front Desk Assistant/Sterilization Tech position at Downtown Dental?
*Job Overview*
As a Front Desk Assistant, you will be the first point of contact for guests and visitors, providing exceptional customer service and administrative support in a professional setting.
Duties
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls, emails, and inquiries promptly and courteously
- Check-in and check-out guests efficiently
- Assist with reservations, billing, and payment processing
- Maintain a clean and organized front desk area
- Handle guest requests and resolve any issues or complaints promptly
- Coordinate with other departments to ensure guest satisfaction
Skills
- Proficient in using office equipment such as phones, printers, and computers
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Experience with medical receptionist duties or health information management software is advantageous
As a Sterilization Tech, you will provide sterilization of dental instruments and trays including sorting, cleaning, and decontaminating instruments following standard prcedures and techniques.
Duties
- Perform sterilization of dental instruments and equipment following established protocols
- Maintain cleanliness and organization of the sterilization area
- Assist with inventory management of supplies related to sterilization
- Adhere to infection control policies and procedures
- Support the dental team with instrument preparation for procedures
Skills
- Understanding of infection control protocols
- Ability to work effectively in a fast-paced dental clinic environment
- Strong attention to detail and organizational skills
Job Types: Full-time, Part-time
Pay: $17.00 - $22.00 per hour
Expected hours: 30 – 38 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Flexible spending account
- Opportunities for advancement
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Relocate:
- Jamestown, ND 58401: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $22