Property Services Representative, CA Job 773.24

$66,650 - $80,000 per year

Description: The Property Services Representative [PSR] role is a field-based sales position primarily responsible for sales activities from lead generation through close of sale. The PSR will be assigned to a specific store or stores and associated District or Region; however, the role is one where more than 75% of working time will be regularly spent in the engaging in selling Dunn-Edwards, its services, and products. The customer base for a PSR will consist primarily of property management companies – commercial and residential; multi-family residential community managers, home owner associations, property owners, etc. including 3rd party specifiers of paint for these customers. PSR’s will develop detailed action plans consistent with the goals and objectives outlined by Sales Management, and, working in conjunction with Outside Sales Representatives [OSR], implement those action plans.

Essential Duties and Responsibilities: The PSR is an integral part of the Dunn-Edwards sales team and, as such, must always keep in mind the objective of selling Dunn-Edwards products and services.

• Regularly conducts sales, service, relationship and prospecting calls targeted at commercial and residential property management companies, community managers, home owner associations, hospitality and health care organizations, general contractors, property owners, and other third party specifiers responsible for the selection of paint manufacturers and products for the purpose of ensuring that Dunn-Edwards products are used on their projects
• Actively participates in trade association and industry affiliated organizations and events for purposes of generating and developing business relationships and sales opportunities
• Maintains positive relationships with customers
• Demonstrates D-E product and substrate knowledge
• Conducts substrate, surface condition, and project assessments for the purpose of writing project appropriate specifications
• Writes substrate, surface condition, and project appropriate specifications
• Provides regular project leads to District Sales Managers
• Conducts “job walks” for purposes of reviewing specifications with painting contractors prior to bidding the project
• Maximizes all opportunities to close the sale
• Demonstrates competitor and industry research and awareness
• Conducts detailed sales presentations to a variety of groups of all sizes
• Provides and/or coordinates color presentation services
• Keeps detailed, accurate customer and project records
• Works directly with National Accounts Manager providing property assessments of the National Account customers’ portfolio.

Supervisory Responsibilities: There are no subordinate supervisors reporting to this position. There are no other non-supervisory employees who report directly to this job.

Education and/or Experience: Bachelor’s degree from an appropriately accredited college or university; three to five years of industry and role specific training and experience; or an equivalent combination of education, training, and experience.

Language/Communication Skills: For safety reasons, ability to read, write, and communicate in English is required. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations; ability to write reports, business correspondence, and procedure manuals; ability to effective present information and respond to questions from groups of managers, clients, customers and the general public.

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and profitability; ability to apply concepts of basic algebra and geometry.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form; ability to define problems, collect data, establish facts, and draw valid conclusions.

Certificates, Licenses, Registrations: Must have a valid driver’s license. Certificates in color and design are a plus.

Additional Information: Good project management skills; good organization and time management skills; good oral and written communication skills; good working knowledge of MS Office applications.

This job description should not be construed to imply that the above functions are the entire standard of the position. As an employee, the individual shall follow and complete any other instructions related to duties, which may be required by a superior.

PHYSICAL DEMANDS OF ESSENTIAL JOB FUNCTIONS: See appropriate boxes below for amount of time spent in the following activities.

Store and Outside Sales: Store and Outside Sales positions may have physical requirements that include, but are not limited to: (1) Lifting of items, such as sundries or containers of paint weighting from 5 to 65 pounds (2) Use of electronic equipment including, but not limited to computers, point of sale devices, communication devices (3) Driving a motor vehicle (4) Climbing ladders (5) Walking on uneven surfaces, e.g., active construction sites (6) Interactions with customers, both face-to-face and on the telephone (7) Interaction with customers relating to color (8) Standing for long periods of time (9) Use of a respirator

This job description is subject to change, at which time your job responsibilities may change accordingly.

Dunn-Edwards is an Equal Opportunity Employer, M/F/D/V.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)