Core Function. The technology support specialist provides onsite IT support at a customer site (hospital environment). This position is responsible for a wide variety of hardware, software, application, and as a Service technologies throughout the healthcare system. This function includes. support to incident break/fix, service request fulfillment, deployments, upgrades, hardware lifecycle management, and collaborative work with other tier II and...
Job Responsibilities. Desk side support for (Desktop, Laptop, OS and applications, Hands and feet for Datacenter/Network support). Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization. Maintains detailed and accurate records in workload management, asset management, and administrative applications. Provides tier I and II support in all areas of the organizational service portfolio. Provi...
Core Function. The technology support specialist provides onsite IT support at a customer site (hospital environment). This position is responsible for a wide variety of hardware, software, application, and as a Service technologies throughout the healthcare system. This function includes. support to incident break/fix, service request fulfillment, deployments, upgrades, hardware lifecycle management, and collaborative work with other tier II and...
Key Responsibilities. As an IT Field Services & Onsite Support Technician, you will be a key member of our team, providing essential on-site technical support to our clients. You will be the first point of contact for resolving their technology issues, ensuring smooth operations, and maximizing their productivity. You will play a crucial role in maintaining the IT infrastructure and ensuring satisfaction. You will troubleshoot, diagnose, and reso...
Key Responsibilities. As an IT Field Services & Onsite Support Technician, you will be a key member of our team, providing essential on-site technical support to our clients. You will be the first point of contact for resolving their technology issues, ensuring smooth operations, and maximizing their productivity. You will play a crucial role in maintaining the IT infrastructure and ensuring satisfaction. You will troubleshoot, diagnose, and reso...
Job Summary. . We are looking for a skilled and customer-oriented Customer Care Agent to join our dedicated customer care team. As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and professionally. Your primary focus will be to ensure customer satisfaction, build positive relationships, and maintain a high level of service quality. Training, AST training...
Primary Responsibilities & Competencies. Provide customer service support to both internal users, external customers, and vendors. Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization. Maintains detailed and accurate records in workload management, asset management, and administrative applications. Provides tier I and II support in all areas of the organizational service portfolio. Provi...
Job description. Candidate must have minimum 3 years combined experience and be proficient in supporting the following technologies. Windows 10 Operating System advanced troubleshooting. proficient using Windows registry o Microsoft Office Suite (2010/2016) advanced troubleshooting. o Hardware troubleshooting with the ability to pinpoint hardware vs. software issue o General knowledge/troubleshooting for Macs o General knowledge/troubleshooting f...
Job description. Candidate must have minimum 3 years combined experience and be proficient in supporting the following technologies. Windows 10 Operating System advanced troubleshooting. proficient using Windows registry o Microsoft Office Suite (2010/2016) advanced troubleshooting. o Hardware troubleshooting with the ability to pinpoint hardware vs. software issue o General knowledge/troubleshooting for Macs o General knowledge/troubleshooting f...
Job Role. Four (4) plus years of experience on supporting and managing network infrastructure and network related devices or experience as agreed with Company. Experienced in racking, stacking, cabling and decommissioning of network hardware devices. Experienced in Site Services support for network device maintenance and support (console/remote). IT/Telecoms experience with but not limited to routing, switching, firewalls, WiFi, IP Telephony (“IP...
Qualifications. Four (4) plus years of experience on supporting and managing network infrastructure and network related devices or experience as agreed with Company. Experienced in racking, stacking, cabling and decommissioning of network hardware devices. Experienced in Site Services support for network device maintenance and support (console/remote). IT/Telecoms experience with but not limited to routing, switching, firewalls, WiFi, IP Telephon...
Key Responsibilities. Business Requirements Documentation. Elicit, analyze, and document detailed business requirements for Market Risk technology solutions. Collaborate with Market Risk stakeholders to understand their needs and objectives. Translate complex business concepts into clear and concise requirements that can be understood by technology teams. Subject Matter Expertise. . Develop a deep understanding of specific systems or processes wi...
