About the Project. We are conducting a temporary research initiative focused on integrating smart cameras and video door bells into real home environments to capture everyday interactions. As a User Testing Moderator, you will play a key role in facilitating user testing sessions, engaging with participants, managing client equipment, and ensuring smooth execution of the study. This is a unique opportunity to gain hands-on experience in consumer ...
Job Description. Troubleshoot and resolve End users IT issues in their PCs (Desktop, Desktop, Tablet), Mobile phones, Printers and Other IT Devices in user’s environment. Support Installations, Moves, Adds, Changes, Disposal (IMACDs) requirements. Provide or oversee, as appropriate, all installations, de-installations, cascades, moves, adds and Changes for all EUC Equipment, Software, and related Services at designated Customer Sites. Coordinate,...
Key Responsibilities:User Testing Execution. Set up and dismantle testing sessions at the designated project site. Guide participants through structured prompts and interactive scenarios to collect accurate data. Monitor and ensure adherence to testing protocols for consistent results. Participant Engagement. Welcome and support participants, ensuring they feel comfortable and confident during the study. Address participant inquiries and provide ...
The trainer’s key responsibilities are. Train L1 Pre Assessment agents based on client training materials. Oversight of training needs for additional development of training requirements. Lead team sessions. Conduct 1:1 training when needed with individual L1 agents. Monitor SSH(Software support hotline) related dashboards. Participate in monthly calibration peer reviews, team meetings, coaching and training sessions to ensure accurate technical ...
The trainer’s key responsibilities are. Train L1 Pre Assessment agents based on client training materials. Oversight of training needs for additional development of training requirements. Lead team sessions. Conduct 1:1 training when needed with individual L1 agents. Monitor SSH(Software support hotline) related dashboards. Participate in monthly calibration peer reviews, team meetings, coaching and training sessions to ensure accurate technical ...
