What are the responsibilities and job description for the Bilingual Account Manager position at ED Management?
Come work as a firm that has been a growing company that offers excellent perks and opportunities! Advancement within, NO seniority, and training alongside some of the most accomplished leaders in our business.
Who we are: Our team has been in the East Los Angeles area and has significantly impacted the community working with household name clients. You may even use their products daily! We use our direct sales and marketing tactics to offer only the best customer satisfaction. We offer exceptional mentoring programs for our Junior Account Manager and offer full-paid training. Right now, we are looking to take someone from the entry-level and train them into a Senior Account Manager within the next 8-12 months.
The position: We are looking for a Bilingual Account Manager with 1-2 years experience in a client-facing role. We are looking to quickly transition someone from the entry-level to a Trainer role to assist new start orientations, compliance, and territory management to support the Sales team ASAP.
Some responsibilities include:
- Help to resolve customer problems.
- Answering customer questions about products or services.
- Opening/closing customer accounts while recording information for clients.
- Handle sensitive customer information
- Assist in the onboarding process for new trainees in the Management Training Program.
- Support the sales team by providing solutions and ideas.
- Maintaining customer records and updating account information.
- Update, renew, or create new accounts for potential customers.
Why us? Our company is well-known for its open-door policy. We have a diverse staff from a myriad of backgrounds and welcome all-new, creative ideas to the table! We offer very competitive pay and full, high commissions as well. If you are traveling from outside the area for any reason within the workday, we can also negotiate and talk more about travel reimbursement if needed! Our bonuses program is also second to none, and we allow our employees to create ideas for engagement, team building, and incentives!
Bilingual Account Manager Qualifications & Skills:
- Customer service
- Product knowledge
- Market knowledge
- Quality focus
- Problem-solving
- Documentation skills
- Phone skills
- Listening
- Resolving conflict
- Analyzing information
- Multi-tasking
Bilingual Account Manager Experience Needed:
- 1-2 years prior in a customer service or service-based role.
- A degree in Business or something closely related is preferred but not required.
- Familiarity with basic computer navigation.
- Bilingual
#Li-Onsite
Salary : $45,000 - $65,000
