Fortune 500 clients trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not wast...
Fortune 500 clients trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not wast...
POSITION. FEDRAMP SECURITY ADVISOR. Location. . Sunnyvale, CA. Experience. . 5. Years. Duties/Responsibilities. Review system designs and architectures and make security-related recommendations based on NIST guidelines. Review, security policies and procedures for the FedRAMP services, including the SSP and the appendixes of the SSP. FedRAMP compliance management including MAX.gov submissions, ConMon, POA&M management. Execute risk assessments an...
