What are the responsibilities and job description for the Medical Call Center Representative position at Eisenman, M.D.?
Overview:
We are seeking a dedicated Call Center Representative to join our team. The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service. This position offers the opportunity to work in a fast-paced environment where you can utilize your language skills.
Duties:
- Answer incoming calls from patients and healthcare providers
- Assist callers with inquiries, appointment scheduling, and general information
- Utilize phone etiquette to ensure professional and courteous interactions
- Enter and update patient information accurately in the system
- Communicate effectively in English and Spanish, bilingual proficiency is a plus
- Handle data entry tasks with precision and attention to detail
- Analyze caller needs to provide appropriate assistance
Experience:
- Previous experience in a call center or customer service role is preferred
- Proficiency in Spanish
- Strong data entry skills with a focus on accuracy
- Excellent communication skills, both verbal and written
- Ability to analyze information and provide solutions effectively
This position offers opportunities for career growth, and the chance to make a difference in the lives of patients. If you are a motivated individual with a passion for helping others, we encourage you to apply for this exciting opportunity as a Call Center Representative.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Language:
- Spanish (Required)
Work Location: In person
Salary : $15