Quality Manager

Who WE Are

We are a leader in the specialty cheese industry serving our consumers by crafting and importing the best cheeses in the world while caring for our employees and our communities.

Who YOU Are  

You strive for excellence in your area of expertise and are proud to work at a company producing premium products. You are passionate about continuous improvement, enjoy bringing creativity to your work, and are excited to blaze new trails to grow and improve our business. You foster a positive and rewarding workplace culture by valuing flexibility, work-life balance, and team development while inspiring team members to achieve their full potential.

If this sounds like you, we want you to consider joining Emmi Roth!

Job Summary

We are seeking a highly skilled and dedicated Quality Assurance Manager to join our team in the food production industry. As a Quality Assurance Manager, you will play a crucial role in ensuring that our products meet and exceed industry standards for safety, quality, and consistency. You will be responsible for developing and implementing quality management systems, conducting audits, handling regulatory and certification activities related to the products produced at the site, and providing guidance to our production teams. If you have a keen eye for detail, exceptional organizational skills, and a passion for upholding high quality standards, we want to hear from you.

Essential Duties & Responsibilities

• Ensures compliance with government regulations (FDA, EPA, etc.), customer requirements and necessary certification bodies (i.e. SGS-FSSC 22000)
• Adhere to ERU food safety policies and all government food safety and sanitation regulations (ex. FDA, HACCP, GMP, OSHA, GFSI)
• Conduct regular audits of production processes, procedures, and facilities to identify areas for improvement.
• Collaborate with cross-functional teams to establish quality control measures and monitor their effectiveness.
• Analyzes current systems and processes and develops recommendations for process improvements, waste reduction, and increased efficiencies.
• Train and educate employees on quality assurance processes, procedures, and techniques.
• Ensure development of direct reports to ensure stability and growth of the department.
• Investigate customer complaints and internal quality issues and implement corrective actions and preventive measures.
• Conduct product inspections, sampling, and testing to ensure adherence to specifications and standards.
• Monitor and evaluate supplier performance to ensure the quality of incoming materials and ingredients.
• Lead customer, regulatory and certification audits.

Qualifications / Minimum Requirements

• Bachelor's degree in food science, quality assurance, or a related field
• Minimum of 10 years’ experience in management of quality control & quality assurance programs for food manufacturing environment (preferably in dairy)
• Minimum 2 years supervisory or management experience
• Strong knowledge of food safety regulations and quality control principles
• Proven experience in developing and implementing quality management systems.
• Excellent analytical and problem-solving skills
• Strong leadership and communication abilities
• Detail-oriented with a focus on accuracy and precision.
• Ability to work collaboratively in cross-functional teams.
• Certification in food safety and quality control (e.g., HACCP, SQF) is preferred.
• Proficient in using computer software and applications related to quality assurance.

Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is constantly required to use hands and fingers to handle or feel objects and controls.
• Constantly required to stand up to 10hrs during a shift.
• Frequently required to walk, bend, and reach with hands and arms.
• Constantly required to talk and hear.
• Constantly lift and/or move up to 10 pounds.
•  Frequently lift and/or move up to 30 pounds.
• Occasionally lift and/or move up to 60 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus naturally or with correction.

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Constantly exposed to a moderate level of noise that may make it difficult to concentrate.
• Constantly exposed to wet, humid with slippery conditions, cold environment
• Occasionally exposed to food grade chemicals required for proper sanitation.
• Frequently exposed to mold, dust, and cellulose (starch powder)