What are the responsibilities and job description for the Systems Administrator position at ENCOMPASS COMMUNITY SERVICES?
Job Details
Description
About Us:
Encompass Community Services is the largest nonprofit human services organization in Santa Cruz County, with services in behavioral health, family and social well-being, early childhood education, and housing. Encompass believes that health isn't just something we get at the doctor's office; it starts in our families, in our schools and workplaces, in our neighborhoods. We address the conditions in which people in our community live so that everyone has the benefit of a long, healthy life.
JOB SUMMARY:
The Encompass Community Services IT Department has an opening for a full-time Systems Administrator. A relaxed atmosphere, dress code and generous hourly compensation relative to skill level required make this a fantastic position for someone with experience in enterprise IT system operations.
Encompass Community Services is the largest community-based nonprofit in Santa Cruz County and you’ll be helping to keep 30 locations across the County running smoothly, gaining valuable experience with technologies traditionally found in large for-profit organizations.
Responsibilities for work will include:
• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Lead Tier 2 desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
Requirements
• Strong understanding of information technology concepts and best practices
• Experience in cloud hosted services and cloud systems management
• Knowledge of network protocols and security tools
• Excellent problem-solving and analytical skills
• Strong written and verbal communication skills
• Ability to work independently and as part of a team
• Experience with incident response and recovery
• Knowledge of virtualization technologies
• Familiarity with regulatory requirements, such as HIPAA
• Strong attention to detail and organizational skills
Desired Qualifications
• 1-3 years of experience in IT Systems Administration
• Bachelor's degree in Computer Science or a related field
• Strong knowledge of systems and networking software, hardware, and networking protocols
• Experience with scripting and automation tools
• Experience in implementing IT strategy and plans
• Strong experience in Help Desk operations
Wages & Benefits:
We prioritize the well-being of our team as much as the community we serve. Our comprehensive health benefits reflect this commitment. We offer full-time employees medical and dental insurance plan that ensures peace of mind for themselves and their families. We go beyond traditional care by also offering our employees acupuncture and chiropractic, embracing a holistic approach to health that aligns with our values of care and compassion.
Our team’s future matters just as much as the present. That’s why we offer a 403(b) retirement plan, providing a foundation for a secure retirement. We also recognize the need for work-life balance, so
Encompass offers a competitive package of 17 vacation days, 12 sick days, and 14 additional paid holidays. These benefits are thoughtfully pro-rated for part-time positions, affirming our commitment to fairness and flexibility.
Encompass Community Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. We are committed to excellence through diversity and strive to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all clients and employees.
Our programs recognize the value of racial, ethnic, cultural and linguistic diversity and strive toward a culture of trauma-informed practice, with the overarching goal of ensuring that all services promote healing, and integrate the values and standards of providing culturally and linguistically appropriate services.
Qualifications
Salary : $34 - $36
