Referral Coordinator - Dallas

Job Description

We have an exciting opportunity for a clinic-based onsite Referral Coordinator for our Dallas Questcare Medical Clinic, Primary Care. Monday-Friday 8am-5pm, no weekends!

The Referral Coordinator (RC) is responsible for all incoming hospital patient referrals. This also includes establishing a process of identifying current clinic patients that are hospitalized and then ensuring they have a follow up appointment within 7 days of discharge. In addition, the RC will work on growth initiatives for the clinics by exploring health fairs, expos, and other events that will elevate Questcare Medical Clinics within the communities that we serve. Lastly, the RC will supplement the front desk receptionist when needed.

Company Overview: Envision Healthcare is a leading national medical group focused on delivering high-quality care to patients when and where they need it most. You’ll find clinicians and clinical support professionals across the nation who are proud to call Envision home. We welcome teammates of every background and work in communities that reflect the racial, ethnic, gender, sexual orientation, and economic diversity of our country.

Benefits: At Envision Healthcare, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right ones for you and your family. Best of all, qualifying employees are eligible to enroll from day one, so you can rest easy knowing you and your loved ones are protected. Envision Healthcare offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. The benefits offered include but not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs.

Paid Time Off: Envision Healthcare offers paid time off, 9 observed holidays and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.

About Us

Through Envision Physician Services, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first. Envision’s core values drive continual advancement and ingenuity across the enterprise:

• Be Curious -embrace learning, seek out diversity of thought, listen openly, ask questions, and ask for feedback
• Instill Trust -have the hard conversation, presume good intent, honor commitments, and do the right thing for patients and each other
• Pursue Extraordinary -challenge the status quo, champion change, innovate and constantly aim higher
• Care Deeply -serve patients, partners, communities, and each other with empathy, compassion, and respect
• Embrace Teamwork -work cross-functionally, break down walls, develop others, be inclusive and unite to improve patient health
• Inspire Joy- seek fulfillment and the joy of medicine, appreciate others, celebrate wins, and promote wellness and belonging
  
  

Responsibilities

These are your responsibilities :

• Reviewing referral intake (e.g., phone, email, fax)
• Contacting patients via phone, text or email and scheduling patients in the EMR
• Updating trackers and preparing reports as needed
• Communicating and coordinating with clinic staff
• Researching, attending, and organizing clinic participation in community outreach events
• General reception duties
• Greeting all patients as they enter the clinic.
• Checking patients in and out.
• Scheduling patient appointments.
• Calling insurance/verifying all medical benefits.
• Processing in and outgoing referrals.
• Completing tasks involved with value based care.
• Collecting appropriate patient balances including copays, deductibles, coinsurance and past due balances.
• Reconciling end of day collections.
• Provide general administrative support to the team as requested by leadership.
  
  

Qualifications

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.

Education/Experience

• High School diploma or equivalent required.
• 3 years of related experience in an administrative supporting role required.
• Experience in a healthcare environment is preferred.
• Prior EMR (Electronic Medical Records) experience is preferred.
• Knowledge of Microsoft Office Suite, including, Word, Excel, and Outlook
  
  

Knowledge & Skills

• Thorough understanding of a medical facility's processes and practices.
• Flexible and able to multitask with a sense of urgency.
• Professional and courteous communication.
• Must have flexibility to work in other local clinics to cover shifts as needed.
  
  

If you are ready to join an exciting, progressive company and have a strong work ethic, join our team of experts! We offer a highly competitive salary and a comprehensive benefits package.

Envision Healthcare uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .

Envision Healthcare is an Equal Opportunity Employer.

JOB INFO

Job Identification 798

Job Category : N-Non Exempt Staff General

Posting Date : 2024-10-17T15:45:29 00:00

Job Schedule : Full time

Locations : Dallas, TX, United States